
Gene Messer Ford of Amarillo
Amarillo, TX
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Took my 2023 Ford F150 Platinum in on Monday with 3 items they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happe they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happened frequently on this Ford model pickup). Upon drop off, I was assured that getting it back by the upcoming Friday would not be an issue. It became a major issue. As of Thursday afternoon, it hadn’t even been looked at, nor assigned to a technician. Long story short - I got my pickup back on Saturday at noon and only the window had been fixed - neither recall item was even looked at. More
Our sales professional, Chase, did an awesome job on working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. More
Had my oil changed early this morning at Gene Messer Ford, Amarillo. Very prompt service and with a digital coupon they had sent me, the cost was what I consider to be phenomally low. And Victor, my adv Ford, Amarillo. Very prompt service and with a digital coupon they had sent me, the cost was what I consider to be phenomally low. And Victor, my advisor,was exceptionally helpful. The waiting room is excellent. I had my choice who to buy from and I chose Gene Messer Ford, Amarillo because I thought it was a first class place to do business. More
Damien in service was awesome unlike others he exceeded my expectations and we will be conducting our issues with him or scheduling with him from here on out !! my expectations and we will be conducting our issues with him or scheduling with him from here on out !! More