Gene Messer Ford of Amarillo

Service department did exactly what they said they would. Service Manager was very personable. Dealership was very clean. To be honest with you. All I had done was an oil change. Don’t think I would have any Service Manager was very personable. Dealership was very clean. To be honest with you. All I had done was an oil change. Don’t think I would have anything else done unless absolutely had to. Every time you inquire about anything else. It’s the same answer. Oh you need to leave it with us for a few days to diagnose your problem. I understand that people are busy. But I don’t understand for the life of me why a business can schedule to diagnose a problem rather than have to leave your only means of transportation 3 or 4 days before someone can look at it. More

Noah is the best service rider there he helps us a lot now my truck is back to the road now my truck is back to the road More

The service was awesome today. Jeremy and service valet Christopher were very professional and courteous. My car came back fast and clean. Jeremy and service valet Christopher were very professional and courteous. My car came back fast and clean. More

They were attentive to my needs and provided detailed findings on what my vehicle needed. They performed the service in a reasonable amount of time to get me back on the road. Thanks to all involved. findings on what my vehicle needed. They performed the service in a reasonable amount of time to get me back on the road. Thanks to all involved. More

The staff was good, the guy that drove out was the best person on the staff. person on the staff. More

Jimmy is AWESOME. Had the entire process done in 2-3 days. Went above and behind for me. I love my first ford! Had the entire process done in 2-3 days. Went above and behind for me. I love my first ford! More

I bought new tires and had an alignment. Ryan in service and Juan were great to deal with. I will definitely use them again. Ryan in service and Juan were great to deal with. I will definitely use them again. More

Had several significant items to be repaired. Work was explained and completed satisfactorily. Damien was the service representative that worked with me yo get these items repaired and Juan did Work was explained and completed satisfactorily. Damien was the service representative that worked with me yo get these items repaired and Juan did an excellent job transporting me from my house to Gene Messer. More

Great customer service from The beginning till the end definitely will be going back for more service in the future definitely will be going back for more service in the future More

The service was very good. The technician explained everything to me very clearly and I was satisfied. The technician explained everything to me very clearly and I was satisfied. More