Back

Gene Messer Ford of Amarillo

Amarillo, TX

4.7
573 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 573 reviews

August 16, 2024

They were very prompt and went above and beyond to find what all was wrong with my car and to fix everything. Good communication. More

by Linda Taylor Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and Jeremy, and Juan
Aug 18, 2024 -

Gene Messer Ford of Amarillo responded

Hello Linda, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 14, 2024

I appreciate Ryan in service, he always takes the time to make sure that my pickup is taken care of and is ready for me and treats me like I am his only customer!! More

by shortyphoebe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, David, Noe
Aug 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Great service. They came out to my work and did the warranty work on my truck right there in the parking lot. This was so convenient. More

by kennethbroxterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
Aug 17, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 12, 2024

They got my car right in and out in a hour for oil change, tire rotation and complete checkup. My service rep, Ryan Ethier is the best! More

by Shermancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Aug 16, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2024

There service department is excellent and Noah was very kind and explained things well. He even called me later with a quote for additional labor and parts for another issue. More

by marciastevens7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 15, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We hope you have a great day!

August 10, 2024

GM Ford has an A+ service department. I have complete confidence in Danny and all of the techs. More

by George M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 12, 2024 -

Gene Messer Ford of Amarillo responded

Hello George, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Noe and Chris were very helpful and I never felt pushed or pressured. I came away very satisfied from this experience. All my questions were answered and I was very happy driving away in my new Ford Escape More

by eldim0947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe, Chris
Aug 10, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Thanks to the wonderful staff at Gene Messer Ford (Amarillo), purchasing a new car went smoothly and we felt confident in our choice to purchase a car there. We appreciated the honesty and kindness w More

by shandra.rousseau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith, John Simikian, Jared Minyard, Josh Leathers
Aug 10, 2024 -

Gene Messer Ford of Amarillo responded

Hello Shandra, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks again for the recommendation, and have an amazing day!

August 09, 2024

Trustworthy and Damian went out of his way to help me out.! I need three more words More

by Hbep451Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Go back and look at the invoice, I know Damian, the service writer and Rudy the Service Manager. They are both very good at their jobs!!!
Aug 10, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are glad we could help! Thank you, and have a fantastic day!

August 09, 2024

Best experience I’ve had. David was ready to show me several options, right when I got to the dealership. Every option was within my price range and exactly what we spoke abou More

by krish_0413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Aug 11, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

...
20
...