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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
529 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 529 reviews

January 15, 2025

Super service. Done by the time promised. Courteous and fun assistance. Will definitely use again! More

by Gjmichels53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jan 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Very professional and courteous I would recommend this dealer . Dealership was clean and staff was helpful More

by rmb1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Turk
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Jan 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Fast courteous job well done. In and out as promised. Highly recommend Gene Messer Ford. More

by Tuit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jan 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

January 10, 2025

Great fast service and courteous people Things went smoothly with no hiccups. Low pressure reccomendations More

by Hfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Greagor
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Jan 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

The dealership did not pressure me into buying a car at all. They made the process super easy. I had been shopping around for a while and Jimmy at the dealership mad it painless. From the time I pulled up, More

by Watson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

Perfect experience. Taillight fell off the night before. Dealership was 1.5 miles away from hotel. Snow storm overnight may gave helped because I got in as essentially a More

by damoon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith
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Jan 11, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

A little scattered dropping off and picking up vehicle. Got to talk to 2 or 3 different people. More

by braall62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 09, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for your feedback. I apologize for the inconvenience during your drop-off and pick-up process. We’re reviewing our procedures to ensure smoother communication and a better experience next time. If there’s anything more we can do, please don’t hesitate to reach out. We appreciate your business and look forward to serving you better. Shane Qualls General Manager squalls@genemesser.com

January 08, 2025

Victor took good care of me in the service department and Noe gave me a ride home. Both men were extremely nice and made me feel valued. They got my truck back before promised. I’ll definitely come back agai More

by JWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Noe
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Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Jwt, we're glad you had such a wonderful experience with us!

January 07, 2025

Great staff and great service. My family and I have relied on Gene Messer Ford the past few years and have yet to be let down. More

by Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Fentanes
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Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

My first time dealing Gene Messer Ford. Dawn was helpful and very kind. Alex explained what doing and why. Good young men More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Alex
Report | Print
Jan 08, 2025 -

Gene Messer Ford of Amarillo responded

Hi Carl, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you have any further questions, please give us a call. We're always happy to help!

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