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Gene Messer Ford of Amarillo

Amarillo, TX

4.8
709 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 709 reviews

July 02, 2025

Great service advisor, Danny. Easy process. Got my car back when promised. We are new to the area and I had an existing maintenance contract. All was handled professionally! More

by DanaR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Jul 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi Danar, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2025

Awesome experience nice dealer willing to work for what i need and had the courtesy to let me look before dealing More

by tannershooton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levy
Jul 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 01, 2025

Great job by the service department. They Connie to go above and beyond to meet my needs. More

by Gcorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC and Rudy Ibarra
Jul 01, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're glad you had such a wonderful experience with us! We hope you have a great day!

June 27, 2025

Courteous, helpful, waiting was a little long for what was done, but faster than last time More

by dbarth6129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
Jun 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your review! We hope to see you soon!

June 26, 2025

The service at this dealership is great. The wait time is good. Service advisor was great. More

by patriciawetsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Jun 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Bought the F150 there on 2020. Always serviced there for 5 years. Why gp anywhere else ?? More

by mon67ama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Jun 26, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2025

Took my Ford F250 and for some warranty work and the only complaint that I have is the wait for them to do the work. I was one week without my vehicle. But other than that, it was a great experience. More

by Ssntalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 27, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for trusting us with your Ford F250, we apologize for the wait time, but we are glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Shane Qualls General Manager squalls@genemesser.com

June 24, 2025

Omar Sanchez was my salesman this is the 2nd vehicle I have purchased from him at Gene Messer him and the whole team there are amazing people. They are very patient and helpful. More

by Samantha Currier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Sanchez
Jun 25, 2025 -

Gene Messer Ford of Amarillo responded

Hi Samantha, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Service department was very good, helpful and professional. The car was in and out in the timeframe promised. More

by dmikejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Jun 25, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

JC, my service rep, cares about taking care of the details regarding my repairs. He is caring, professional, and courteous! More

by Becky Simms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J C
Jun 23, 2025 -

Gene Messer Ford of Amarillo responded

Hello Becky, thank you for your kind review; we are happy to pass along your comments to JC here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

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