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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
978 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 978 reviews

September 23, 2025

As a first time Ford owner, to say I'm impressed would be an understatement. I took my newly purchased 2023 Ford Explorer Limited in for service and was treated like a VIP from the get go. Keep on mind, I More

by kaleyw79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez, Colten (service tech) and Bill Brantley
Sep 25, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 22, 2025

Keep up the great work ,outstanding customer service, work completed in a timely manner and done right . More

by mrmagoo315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Sep 23, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2025

Ryan is the best person to take care of me, when I need something!! My tire sensor went out on my pickup on the way to Amarillo!! The guy in the back for service just reset it, well like I said it would More

by shortyphoebe5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
September 17, 2025

Noah took care of me and made sure he upheld his promise of a couple hours wait time. More

by reannabryant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Menendez
Sep 20, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2025

They were very kind, professional and courteous. they provided us with a ride on a couple of different occasions when we were stranded at the hotel while the vehicle was being repaired. More

by Joyce H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Sep 20, 2025 -

Gene Messer Ford of Amarillo responded

Hello Joyce, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

Everyone was super helpful and very kind! I recommend victor, took care of everything and kept me updated throughout the process! More

by Hailey Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 20, 2025 -

Gene Messer Ford of Amarillo responded

Hello Hailey, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

They are very professional, they really take care of your needs and they are very honest. I really trust them. More

by HUGO0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Sep 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2025

I usually try to get my tires here they have a fair price and the tires I like not too bad wait time More

by ronnielaramore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Sep 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

The staff at have always worked to get the service needed for my wife's Nautalis. We are very satisfied with the work performed. More

by 22 Nautalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Sep 11, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you have any further questions, please give us a call. We're always happy to help!

September 06, 2025

Damien was to a pleasure to work with while getting the oil changed. Thank you! More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon
Sep 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi Gigi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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