Gene Messer Ford of Amarillo
Amarillo, TX
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As a first time Ford owner, to say I'm impressed would be an understatement. I took my newly purchased 2023 Ford Explorer Limited in for service and was treated like a VIP from the get go. Keep on mind, I an understatement. I took my newly purchased 2023 Ford Explorer Limited in for service and was treated like a VIP from the get go. Keep on mind, I purchased my car from another dealership in town. I have my own service provider, Noah, who was very helpful and told me too reach out to him if I ever had any concerns. I came in for a software update due to a recall and they also provided a multipoint inspection free of charge! They even drove me home so I didn't have to sit and wait for them to finish and delivered the car to me once it was done! Then, this morning, I woke up to a video detailing the service provided with a list of each item inspected and the result of that inspection. The driver, Bill, who took me home and delivered my car was so sweet and friendly. I've owned multiple cars over the years and had services performed several places, but never given this level of service... you've gained a lifelong customer and I appreciate everything you all did! Thank you! More
Ryan is the best person to take care of me, when I need something!! My tire sensor went out on my pickup on the way to Amarillo!! The guy in the back for service just reset it, well like I said it would something!! My tire sensor went out on my pickup on the way to Amarillo!! The guy in the back for service just reset it, well like I said it would be going out again and of course I was correct!! On my way home from Amarillo that’s exactly what happened!! So now I have to waste my time and get my pickup back in order for someone to replace it like it should have been done in the first place!! So I will be calling Ryan again and seeing what and when I can get it fixed!! I will be in Amarillo again on Wednesday morning for a doctor’s appointment!! This is crazy!! More
They were very kind, professional and courteous. they provided us with a ride on a couple of different occasions when we were stranded at the hotel while the vehicle was being repaired. they provided us with a ride on a couple of different occasions when we were stranded at the hotel while the vehicle was being repaired. More


