Gene Messer Ford of Amarillo

The individuals that I enter acted were detailed oriented, costumer oriented, extremely courteous, professional in their dealing with me and my situation. I was stranded in Amarillo, Texas and the i oriented, costumer oriented, extremely courteous, professional in their dealing with me and my situation. I was stranded in Amarillo, Texas and the individuals dealing with my situation provided support in helping me transportation to deal with the rental car process. Thanks to them all, especially JC, the service advisor on the repairs of this vehicle. More

Had service done They were great Did an exaction and got it done on schedule Thanks got it done on schedule Thanks More

Found a car I really liked financed it through the bank took a couple try’s to get the bank to approve once the bank approved I got the car and everytime there’s something wrong they are able to fix it took a couple try’s to get the bank to approve once the bank approved I got the car and everytime there’s something wrong they are able to fix it More

The dealership is clean and the atmosphere was pleasant. The employees were friendly and very helpful. The employees were friendly and very helpful. More

Victor was very quick and informative while I was getting my vehicle serviced. Told me a rough timeline and stayed true to it. Definitely would recommend Victor. my vehicle serviced. Told me a rough timeline and stayed true to it. Definitely would recommend Victor. More

Dawn was so great to work with to get my service scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. More

I have a new F150 Lightning that recommended a 10,000 service appointment. That should have included a check of the cooling system for the battery but the service person did not know any of this. I service appointment. That should have included a check of the cooling system for the battery but the service person did not know any of this. I would expect them to be more knowledgeable about the vehicle than me. They were friendly for the items they did look at and communicated with me when the vehicle was ready. More

Process was decent enough. Salesman was helpful when I wanted to have the vehicle checked by my mechanic. Toward the end I had the feeling I was being steamrolled into using th Salesman was helpful when I wanted to have the vehicle checked by my mechanic. Toward the end I had the feeling I was being steamrolled into using their finance service when I had already made arrangements with my bank. When I picked up my vehicle I was disappointed that they couldn’t even wash it and shine it up a bit. Had to do it myself. More

Good, fast service work! Took pickup in for an oil change. Will use again. Thanks Took pickup in for an oil change. Will use again. Thanks More

Have bought 3 vehicals there and have had no problems at all. The sales team was very helpful. all. The sales team was very helpful. More