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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
478 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

June 07, 2024

I was really happy of the work that was dine on my pickup he was really curtesy and knowledgeable More

by Carylowe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Jun 09, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

I have been mostly pleased with the dealership and will continue to seek their service. More

by connieguffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jun 05, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2024

Went in for state inspection and damain was very nice to me wrote the ro andvthey did my state inpsection got me in and out quick havebvery good service More

by Phfhernandez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damain
Report | Print
Jun 03, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 02, 2024

Sales man very helpful, found what I was looking for. Service department the best there is. More

by Gene.payne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard
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Jun 04, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

All work was done perfectly and sooner than expected. Customer service is excellent as always. More

by akfriend.1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Jun 02, 2024 -

Gene Messer Ford of Amarillo responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 30, 2024

Pleasant and helpful staff. Thorough check of my car. Will definitely be back for more service my car needs. VERY pleased. More

by goat657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgette V Pardee, Tim in service, fellas in parts.
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May 31, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2024

Brandon and his sales manager were excellent and worked hard to get us the best deal possible. Extremely satisfied with our sales experience. More

by JWW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bourke
Report | Print
May 30, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled that Brandon provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 29, 2024

Always professional and great service. Ryan always takes great care of me. I love having the maintenance plan all my maintenance is paid for with no extra fees. More

by osborneent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 30, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the great assistance provided by Ryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

What a wonderful experience to be able to have my Ford's parts recall work done right in my driveway! Quick, easy and done. More

by cyndy.berryman2014
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Dawn
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May 29, 2024 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 28, 2024

On this day a thunderstorm was Brewing and hail was expected. Everyone was still friendly, but in a hurry to get as much product sheltered as they could. I got an oil change in a timely manner.and wis More

by Mstagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 29, 2024 -

Gene Messer Ford of Amarillo responded

It's great to hear that despite the storm brewing and the rush to shelter products, everyone at the dealership remained friendly and provided you with a timely oil change. Your well wishes on the way out show kindness and appreciation for their efforts. Stay safe during the storm!

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