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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
478 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

June 15, 2024

Victor the service writer did a great job of getting me in and was extremely helpful. More

by livgang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We hope you have a great day!

June 14, 2024

Great job! The whole team! Friendly personnel that have a great attitude! Always dependable services! Buy American! More

by jeffadams07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 15, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

These guys went above and beyond and out of their way to make things right with me when the initial estimate was not right. I would like to make special mention of my representative, Tim Roach. Tim was awes More

by kevin.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Jun 14, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Service dept. did a great job! Very prompt and courteous! Victor was a great help! More

by angieh.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

The salesman was very informative and friendly. He kept me updated on how things were progression via text message and phone calls. Everything went very smoothly. More

by Rogerbrowning1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Could not be more happy with my purchase. Spotless and clean as a whistle. Drove live like a thoroughbred all the way home to Austin. Many positive features on it I was not aware of but I'm l More

by Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel sales agent and Jeff in finance
Jun 19, 2024 -

Gene Messer Ford of Amarillo responded

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new vehicle and discovering all its features. We apologize for the minor issue with the windshield and appreciate your understanding. If you need any assistance with it or have any other concerns, please feel free to reach out to us. Enjoy your drive, and we look forward to seeing you again!

June 10, 2024

These gentlemen are always polite and helpful. Tim Roach was especially helpful with an issue with my Pass Points and gave me all the info I needed to solve a issue. Thank You....Ya'll are great More

by PamelaApple60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Victor was very friendly and the appointment was done quickly. I was able to use points for this oil change so this visit was free. Always recommend to family and friends. More

by jaimie_sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celeya
Jun 12, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks for the recommendation, and have an amazing day!

June 09, 2024

Good service knowledgeable sales personnel. Clean offices and friendly welcoming stuff Fast and friendly accounting service More

by luisn5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
Jun 10, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Gene messed ford always has great customer service and is quick to help get your service done in a timely manner and always does it right. More

by masonreed11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Tim
Jun 09, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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