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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
978 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 978 reviews

December 03, 2025

Fast and friendly service took care of all of my needs. Definitely will be back. Noah did a great job. More

by brentabynum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Based on this experience I gave Gene Messer Ford a 5. It took a couple of days to get to my vehicle but it was repaired and returned to me. The service advisor, Andrew was very helpful and kept me inform More

by Ssntalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW?
Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Omar was friendly, very helpful and seemed like he knew what he was talking about More

by laquita5150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Every person I can contact was friendly and helpful. Service was done efficiently and in a timely manner. Andrew was a great help and deserves special mention. More

by sissy7862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Levi
Dec 02, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to leave us a review! We are thrilled to hear that our team provided exceptional service and that Andrew stood out to you. We will make sure to pass along the kind words to him. Have a great day!

November 29, 2025

Danny got us checked in and kept us informed during service. Everything was profesional and completed quickly. More

by DAGhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Nov 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

Great service delivered as promised price comparable to other service Provides. Will use again for service needs More

by brettrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Nov 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2025

Robert who was the actual mechanic, did a phenomenal job. But it came at a price. More

by seancmcdougle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan & Robert
Dec 02, 2025 -

Gene Messer Ford of Amarillo responded

Mr. Mcdougle, I'm sorry to hear that your service visit was less than perfect. We'll be reaching out to discuss any issues you encountered to see if we can help. Thank you, Shane Qualls General Manager 806-467-5503

November 27, 2025

Excellent service from all personal and very assertive on the diagnostic to resolve issues on the vehicles. Good job. More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Nov 29, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2025

Great experience with service department and Danny…highly recommend! Danny worked for me with warranty company for my Lincoln. More

by Txaggie992000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are so happy to read such a great review about Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

I just bought a vehicle from out of town and was passing through going back home. My "new" vehicle I bought from another dealership was making a sound in the front end. It was a long shot but I stopped in a More

by juliaromero1998
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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