Gene Messer Ford of Amarillo
Amarillo, TX
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I recently purchased a new car from Gene Messer Ford, and the entire experience was fantastic. Jonathan Turn was my sales person, and he made the process smooth, stress-free, and genuinely enjoyable. He was the entire experience was fantastic. Jonathan Turn was my sales person, and he made the process smooth, stress-free, and genuinely enjoyable. He was patient, knowledgeable, and took the time to answer every question without ever making me feel rushed or pressured. Jonathan went above and beyond to help me find exactly what I wanted, and his professionalism and friendly attitude made all the difference. I left feeling confident in my purchase and truly appreciated as a customer. If you’re looking for a great buying experience, I highly recommend Gene Messer Ford — and definitely ask for Jonathan! More
I appreciate having a dealership in our area. I don’t appreciate having to wait at the dealership 2-3 hours for an oil change. Just be upfront with me on the time so I can make a better decisio I don’t appreciate having to wait at the dealership 2-3 hours for an oil change. Just be upfront with me on the time so I can make a better decision on my options for the long wait. More
Terrible experience. They had my car for a month telling me it was the transmission, but, couldn’t get to it due to short staffing. When I took the car there I told them They had my car for a month telling me it was the transmission, but, couldn’t get to it due to short staffing. When I took the car there I told them it was the battery. They disagreed. Told me they couldn’t release the car. I stood my ground, made threats to seek help from owner. Eventually, they called me back and told me it was the battery. I’m female, 74 years old. AND owned a Ford dealership for 37 years. I’m not stupid and was treated very poorly. More
Broke down on way home to Colorado. Thank goodness for Service Advisor (Danny) and technician (John) diagnosis the problem quickly and ordered parts of Friday afternoon. Customer Servic Thank goodness for Service Advisor (Danny) and technician (John) diagnosis the problem quickly and ordered parts of Friday afternoon. Customer Service Shuttle driver (Knight) was polite and got family of 6 over to hotel and provided pro tips of the Amarillo area and services nearby. The service team got all repairs completed by COB Saturday and we were able to make home safe! Thanks again for the professional service during a very stressful situation. More
Great job! The whole team is always caring, professional, honest, and, knowledgeable! Friendly personnel that have a great attitude! Always dependable services! The whole team is always caring, professional, honest, and, knowledgeable! Friendly personnel that have a great attitude! Always dependable services! Buy American! Todd is the best salesman I have ever encountered! More
I worked with Danny as my service advisor. I had extenuating circumstances for my vehicle repairs, as the vehicle was for my son in Texas, and I'm located in California. Danny was very profess I had extenuating circumstances for my vehicle repairs, as the vehicle was for my son in Texas, and I'm located in California. Danny was very professional, helpful, and patient. Hands down the best service experience I've had in years.. More


