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Gene Messer Ford of Amarillo

Amarillo, TX

4.8
710 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 710 reviews

July 15, 2025

I have only used the service department and I am very satisfied with the quality of the work and overall value. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Danny
July 12, 2025

Danny Pollard was the service advisor that helped me. he was very friendly and courteous and very knowledgeable. The video that the tech sent me was very clear. Very plain showed everything under the und More

by edriley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Jul 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Noah was great and had my car all ready when I got back from vacation More

by wendybtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thank you, and have a fantastic day!

July 11, 2025

They continue to exceed my expectations with great service and they do it in a timely manner which is great! More

by cbbrown42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Jul 13, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Gene Messer and JC have always been the best, top notch and honest, not just trying to make a buck More

by flowjo810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, didn’t get the techs name
Jul 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2025

Took my truck in for an oil change. I was sent a text that my battery definitely needed to be changed. So I got the receipt for the battery I purchased 10 months earlier. Then there was More

by mastiffdean
Recommend Dealer
No
Employees Worked With
One
Jul 10, 2025 -

Gene Messer Ford of Amarillo responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution.   Shane Qualls General Manager 806-467-5503

July 04, 2025

Great service department, dependable. Work completed in a timely manner. Excellent, knowledgeable technician. Highly recommended. More

by mpridetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Jul 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

It was a great first experience! ! I’ll definitely be coming back, thank you!! I’m through More

by jbslaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien??
Jul 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Gene Messer Ford in Amarillo, Texas;once again has performed a 5 star job! Clean facility staffed by professional knowledgeable people.I highly recommend Gene Messer Ford in Amarillo,Texas. More

by amtracsam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN ETHIAN
Jul 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks again for the recommendation, and have an amazing day!

July 03, 2025

I have bought almost every new truck I've had at this dealership. They've always been super helpful with buying a new truck as well as servicing the truck that I bought. More

by d_man127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Ryan
Jul 06, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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