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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
567 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 567 reviews

March 02, 2025

The service department was phenomenal! They kept me updated on the status of my car, informing me of any recommendations and pricing. Everyone was very nice. More

by ldana50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man
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March 01, 2025

My sales man AJ was very easy to work with. The finance manager was pleasant as well. It was a fast easy experience and I am really enjoying my new ride. Big shout out to AJ for his professiona More

by apanders1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
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March 01, 2025

I’m very great full with the way you’re service department took care of me and my car.And everyone was very nice and helpful and explained every step taken to help me with my situation. More

by rdellerbe76dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service rep and his technician that tested and worked on my vehicle.
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March 01, 2025

Like the service. The repairman was very friendly and did a great job. Would recommend the service department. More

by joycea67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J Arhens
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February 28, 2025

Gene Messer saw my problem with the wheel well covering and took care of it completely and then delivered the car to my house. Great job More

by Bridgeguy1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Mar 02, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Was greeted promptly by the associate in the service dept. Told the associate what I needed done and advised me that it would be about 1 to 2 hrs. Associate did advise that the tech had located a leak More

by jjjvlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
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Feb 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 24, 2025

I was kept very well informed about the status of my service. My dealer Very courteous. More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Report | Print
Feb 28, 2025 -

Gene Messer Ford of Amarillo responded

Hello Lois, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

The staff here were very professional. I appreciated their value on customer service. They provided efficient and quality work. More

by martinezlynn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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Feb 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Amarillo

February 22, 2025

Gene Messer a good place to take your car friendly. They change my oil in no time and found the problem. They did not have the part, We worked through it and it was fixed somewhere else closer to where More

by Gilbert Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Report | Print
Feb 24, 2025 -

Gene Messer Ford of Amarillo responded

Hello Gilbert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 22, 2025

Damian in-service was excellent. He was helpful, polite, and made our visit a pleasant one. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Report | Print
Feb 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi Stephen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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