Gene Messer Ford of Amarillo

The service was excellent. We went without an appointment and got service completed in the time frame he told us. Got to use our points so the work was done at no charge! We went without an appointment and got service completed in the time frame he told us. Got to use our points so the work was done at no charge! More

Great service with friendly and helpful staff. They always take great care of my vehicle. They always take great care of my vehicle. More

Great service. Friendly and helpful staff. The business was clean and inviting. Everyone we met was polite and ready to help. We especially appreciated David Sm Friendly and helpful staff. The business was clean and inviting. Everyone we met was polite and ready to help. We especially appreciated David Smith who took extra time to help us trade our vehicle. He stayed late and also gave us his card with a personal cell number. Very helpful to us! More

Great service and repairs were done in a timely manner. I Will recommend to others. I Will recommend to others. More

We just bought 2 cars from here and it was a great experience working with the salesman! experience working with the salesman! More

Will never use again. My two day diagnosis took more than 5 days after multiple calls. Dropped my car off in October and didn’t even get it back til second week of Novembe My two day diagnosis took more than 5 days after multiple calls. Dropped my car off in October and didn’t even get it back til second week of November. I had to take an uber to be there for my mother when she was dying. They do not return phone calls in a timely manner. If you can take your car anywhere else, I highly recommend it. More

Great customer service. They keep me updated on the progress of the repairs. The cost was reasonable also. They keep me updated on the progress of the repairs. The cost was reasonable also. More

Professional and attentive. Willing to work with me on a deal. Overall, a very good experience Willing to work with me on a deal. Overall, a very good experience More

Had my car for 2 weeks. Told them to fix the alignment since it was a red item on their checklist. It was not fixed. Wanted to charge over $1000 dollars to replace the ba Told them to fix the alignment since it was a red item on their checklist. It was not fixed. Wanted to charge over $1000 dollars to replace the backup camera. Said the camera was $500. I found the camera on Amazon for $60. I will NOT be taking the car back there even with items that still need to be fixed. More

Takes forever they had my car seven days for such a simple small fix unbelievable really considering going to another Ford dealership simple small fix unbelievable really considering going to another Ford dealership More