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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
525 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 525 reviews

January 22, 2025

I used the valet service since I didn't have a ride. They picked my truck up promptly and returned it promptly with all the work done very satisfactorily. Piece of cake!! More

by Kathy.marck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
January 18, 2025

Very friendly and professional. Took care of my problem with no wait. Voluntarily check for warranty and found car still has a few months left. The battery was still good but a trac More

by diannmwilcox
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny
Jan 19, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

Dismantled my car for a diagnosis and dont want to give me my car back More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
January 17, 2025

Great service. The mobile service is good for seniors and all. On time and professional. More

by countyline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Dawn
Jan 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

I bought my car at Gene Messer, get it serviced at Gene Messer & have repairs done at Gene Messer. I can’t ask for a better dealership for all my needs. More

by Chazmitaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Jan 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Gene Messer's service department is great. Everyone is very friendly and professional. I've never had any issues and I will continue to use them. More

by rboyett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
Jan 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Super service. Done by the time promised. Courteous and fun assistance. Will definitely use again! More

by Gjmichels53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Jan 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Very professional and courteous I would recommend this dealer . Dealership was clean and staff was helpful More

by rmb1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Turk
Jan 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Fast courteous job well done. In and out as promised. Highly recommend Gene Messer Ford. More

by Tuit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Jan 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

January 10, 2025

The dealership did not pressure me into buying a car at all. They made the process super easy. I had been shopping around for a while and Jimmy at the dealership mad it painless. From the time I pulled up, More

by Watson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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