912 Reviews of Gay Family Kia - Service Center
Kia Service This is the best Kia service center around. Always timely, and informative. They go the extra mile to be sure you understand and are satisfied. This i This is the best Kia service center around. Always timely, and informative. They go the extra mile to be sure you understand and are satisfied. This is my second Sorento both purchased at Gay and I would highly recommend them for all aspects of sales and service. More
Horrible Service We brought our Kia Sorrento to them for A/C check. It was not cooling, blower worked fine. First they told my wife that "the assigned to work on your We brought our Kia Sorrento to them for A/C check. It was not cooling, blower worked fine. First they told my wife that "the assigned to work on your car was not on that day' (why didn't they say that when we dropped the car off) , then there were no loaner cars (they didn't tell my wife that when we made the appointment, because she asked, otherwise we would have waited). Then when she calls the next day they have no idea what is going on with her car.."the GUY that handles her car is not working that day...) What a bunch of clueless goobers. Also there service area is way in the back of the car lot like some 3rd world junk yard. We finally got tired of waiting (over a week) and went and got her car and took it to a real mechanic who fixed it that day. DO NOT go to this dealer for any service on your car. You may never see you car again. More