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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,069 Reviews

1,069 Reviews of Gay Family Kia - Service Center

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February 27, 2025

I brought my car in for an oil change this past Saturday and the service was fantastic. More

by cmtaylor7320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Called me in for a next day appointment and was in and out in less than an hour. More

by JADELACRUZ11
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
February 24, 2025

Roy was very helpful and had great communication throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day More

by AGGIES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

They were thorough and efficient in servicing my vehicle. They also were clear about what services would be performed and there were no surprises. More

by TJASON2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sasso
February 22, 2025

Roy and his group did a great job of resolving my knock sensor issue. Great they had a car drive me back to the island. More

by HCLAYTONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner, Jon, and a young driver
February 22, 2025

Service reps are always in a bad mood, never assist, and they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. More

by Hagomez88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Corona
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

They took care of my recalls, and found another issue that was under warranty and they took care of that too. More

by MGOODWI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Roy Maloney and Tanner were great service. Men dropped off my car. They gave me a ride home Pick me up in my car was done More

by CAMACHOJOE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The service department personnel were extremely helpful and everything was done as requested. Very friendly as well. More

by BOBNSHERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Experience was ok. The manager was keen on going on and on about how we "could call everyday" but shouldn't cause he will call with new info. He went on for like 15 min More

by LIZOTTE675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Maloney
3.0
This rating includes all reviews, with more weight given to recent reviews.
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