Gay Family Kia - Service Center

Quality service. Considerate employees. Thorough and good work. Appreciated the explanation of the problems found and repairs made. Considerate employees. Thorough and good work. Appreciated the explanation of the problems found and repairs made. More

They were quick to take my vehicle in and did a good job with the repair. with the repair. More

Who is Samuel Perez? I spoke to Brad Corona. This is a ridiculous survey, really. I spoke to Brad Corona. This is a ridiculous survey, really. More

Brad the service manager has been very helpful and accommodating from the first time I went there years back up until now. I’ve had bad experiences with some of the service agents back then but I’m gl accommodating from the first time I went there years back up until now. I’ve had bad experiences with some of the service agents back then but I’m glad those people are not working there anymore. Brad the manager is the only one left that I can remember that is still working in Gay Kia when I first became a customer back in 2016. I am so glad he is still works there as he been always helpful and consistent in the way he interacts with the customers. I was contemplating in trading my Kia Sorento for a different make just to avoid going back to Gay Kia because of how a service agent treated me back then since its the only Kia center near me but since Brad is still the manager and those agents were gone I decided to keep my car because its still reliable. I hated that back then that service agents were very shady in giving me quotes and didn’t explain what the things needs to be done and how much it’s going to be. This time, Billy was my service agent and so far he has been treating me right and was also helpful in the explaining and making me understand my quotes. Gay Kia is lucky to have them working for their company. I like that they have a comfortable waiting area with drinking water and coffee available for customers. Keep it up Gay Kia and more power to you. More

John was wonderful to work with and he took care of everything that I needed. everything that I needed. More

the KIA family has been very nice to me, recent service was great and car is super was great and car is super More

Our service advisor was great and took very good care of us. All the services were done promptly and completed to our satisfaction. us. All the services were done promptly and completed to our satisfaction. More

Okay Great job and checked to see if I needed any thing while waiting on my vehicle while waiting on my vehicle More

It was good. Had TV to watch, and wifi, and comfortable waiting room. And good air conditioning. Had TV to watch, and wifi, and comfortable waiting room. And good air conditioning. More

Samuel Super nice. But when I got my van back oil all over my glove compartment and paperwork I had in there. Also on back driver seats. And not tag sticker on when the But when I got my van back oil all over my glove compartment and paperwork I had in there. Also on back driver seats. And not tag sticker on when the next oil change is!!! More