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Gay Family Kia - Service Center

Dickinson, TX

4.7
911 Reviews
Call Service Center (346) 617-2309

911 Reviews of Gay Family Kia - Service Center

Sort by
March 29, 2023

Service department work and communication / Appt desk scheduling.big problem and hard to get a hold of. More

by resistol100x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
Report | Print
March 27, 2023

Jon was very helpful in getting my vehicle in and keeping me posted of the status. Happy with the service. More

by tagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Thank you for your kind words. We appreciate your business.!

March 26, 2023

Billy did a great job. Had my vehicle out quickly even with an car wash. Thanks More

by ramayajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Great to here this! We are happy to help!

March 26, 2023

Did not fix the mat in the back. New one was supposed to be ordered. Never have been called back for it. It’s been 3 weeks. Cat usually comes back dirty with grease. More

by STACILHUGHES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Mar 28, 2023 -

Gay Family Kia responded

Hi Staci we are looking into this further and hope to help with a resolution soon for you.

March 24, 2023

Billy was great Very quick to getting my car out from oil change and tire rotation More

by holly.speer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Thanks so much Holly! Great to hear about your visit and glad to help out.

March 23, 2023

The service department was extremely helpful with their attention to my vehicle. I greatly appreciate how quickly I was able to get in and out. Way to go team. More

by frenchhornduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad deserves 5 stars
Report | Print
Mar 23, 2023 -

frenchhornduo responded

Thank you again for everything. Professional, polite and amazing service! Will definitely be back!

March 21, 2023

They changed my car's oil and let me know what else needs attention. I had my air filters change. More

by johnmartisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John is the the one I saw. He did good. He works in the service department,
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March 19, 2023

Billy was fantastic and everything turned out perfect. I appreciate your people’s hard work and professionalism!!! Thank You!! More

by swr_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in Service
Report | Print
March 19, 2023

The staff was very friendly and helpful. Service was efficient and fast. I would definitely go back. More

by ALUVYAPATB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schatte, Trevor Tran, Armando De Los Santos, Christian Pruitt, Kilan Anderson, Ben Waxman, Rudy Moreno, Johnny Johnson
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March 19, 2023

Brought my suv in at 7 am for a work in since no appts were available. It was finished in less than 2 hours!!!!! More

by katie.clingerman83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
Report | Print
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