Gay Family Kia - Service Center

Friendly, courteous, professional, work was done in a timely manner The service manager actually answered the phone when I called to make my service appointment.....that is almost unheard of in my experi timely manner The service manager actually answered the phone when I called to make my service appointment.....that is almost unheard of in my experience....that was a nice touch! More

It took 2 months to get an appointment. Same issue happened again 2 weeks after my car was “fixed.” Now it will be another 2months to get another appointment. Unacceptable! Same issue happened again 2 weeks after my car was “fixed.” Now it will be another 2months to get another appointment. Unacceptable! More

Attend your needs,quick service,friendly staff, explain service, always thank you, build trust,make you want to return service, always thank you, build trust,make you want to return More

Service department staff was kind and very prompt. I was waited on right away and my vehicle was ready in a few hours. Good customer relations. I was waited on right away and my vehicle was ready in a few hours. Good customer relations. More

Jeffery Wynn was very helpful in keeping me informed on my vehicle status while I was waiting in the lobby. my vehicle status while I was waiting in the lobby. More

Service department is always very helpful and knowledgeable. I would recommend Kia Service. I have always found that I was treated with upmost respect. knowledgeable. I would recommend Kia Service. I have always found that I was treated with upmost respect. More

Excellent, attentive, and professional service was provided by Samuel Perez. The dealership was clean and accommodating to me and my little one. provided by Samuel Perez. The dealership was clean and accommodating to me and my little one. More

I have found this dealership to be helpful and kind and efficient and easy to work with. I do not like that the employees are evaluated only by the survey. I do not check my email often and I feel horribl efficient and easy to work with. I do not like that the employees are evaluated only by the survey. I do not check my email often and I feel horrible that I failed to answer the survey on Sam back in December. He was fantastic and even caught a simple mistake (caused by myself not paying attention) anyway, I would be happy to answer any survey at the time of service, maybe offer it as an option? But I am happy to do this now so that Jeff and company are recognized for their work. I love my Seltos and love your dealership, Thank You for keeping myself and my pets that I travel with safe and comfortable! The only minor fail was the service sensor was not reset, I am pretty sure I can do this myself with my manual : ) -E. Q. More

I'm always pleased with my services. Wouldn't choose anyone else. Im very satisfied. Wouldn't choose anyone else. Im very satisfied. More

The Gay Family Kia service team were very professional including general management. I enjoyed my experience. including general management. I enjoyed my experience. More