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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,074 Reviews

1,074 Reviews of Gay Family Kia - Service Center

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September 03, 2023

Professional and communication was great. After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! More

by HANNAH.GARSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
Sep 04, 2023 -

Gay Family Kia responded

Thank you Hannah we do appreciate your business and we are glad to help.

September 02, 2023

Take awhile but they got the parts a bout 2 weeks finally got the car back More

by sephiroth3545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Gay Family Kia responded

Thank you for your patience and for choosing us!

September 02, 2023

Gay Family KIA is the best place to take my KIa for service and John Brittingham as a service advisor is courteous, honest and trustworthy.I recommend Gay Family KIA. More

by LADYblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Gay Family Kia responded

Hi there, we're glad that we could help you in service!

September 02, 2023

Courteous and friendly staff. Very Helpful. Great customer service. Great hours of operation and easy to work with. Very knowledgeable in the field More

by NANINOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
Sep 04, 2023 -

Gay Family Kia responded

Thank you for working with us, we hope to see you again soon.

August 31, 2023

Gay Family Kia always takes care of me when I get my car serviced. They are always kind & on time! More

by CALDERONC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

poilite and explained in detail what i needed and recommended. very professional. good customer service. More

by priyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
August 30, 2023

Amazing customer service and very knowledgeable. . I highly recommend going to Gay Kia family service department More

by swiley164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

I love the facility, quick and efficient and the price was great. Appointments are the wY to go More

by mlday1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

I would highly recommend this dealership because they are very kind, courteous gentleman that are always polite. They have a car service to take me home and pick me up when my car is done, which I truly love More

by DEANNARH89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
August 28, 2023

Overall it was a decent experience. I had an appointment at 11:00 Am, but was not admitted for service until 12. A 2 hour wait for an oil change and tire rotation is a bit long, but the More

by gruber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Corona
4.0
This rating includes all reviews, with more weight given to recent reviews.
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