Back

Gay Family Kia - Service Center

Dickinson, TX

4.7
980 Reviews

980 Reviews of Gay Family Kia - Service Center

Sort by
July 29, 2023

Excellent personal at location and I will recommend this location to anyone needing. Help with their auto. I was very pleased with my enteractions with the service representative. More

by LEJEAN3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Every time my car has been in they have had it for two weeks and they never have a loaner car available. The last time I had my car towed in they told me they could look at it mid week, when we call mid w More

by Deputieswife07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SAMUEL PEREZ
July 28, 2023

It took 3 weeks to troubleshoot and fix an alternator issue under warranty. No car was offered as a vehicle to drive. They are not compensating me fully for the car rental. Only partial. It took 2 extra More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SAMUEL PEREZ
July 28, 2023

My Service Advisor John is always AWESOME! He’s the reason I get my services done here! More

by john.brittingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Prompt service, attentive and customer friendly. I'd recommend this dealer for future services and purchases. More

by SHELBYOUT4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
July 27, 2023

Had a 16,000 mile checkup-in and out faster than i thought it would take More

by TRVLJUNKIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
July 27, 2023

Always nice and friendly The staff is always nice and friendly when me or my daughter comes in. More

by BMTHERNANDEZ
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ, SAMUEL PEREZ
July 27, 2023

Very helpful and fast with what I needed done in a span of a day More

by MDSNVANNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
July 26, 2023

Great experience purchasing our vehicle. This is the second one we have bought here in a year. More

by SARA8343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Aldape, SAMUEL PEREZ
July 26, 2023

Large lack in information passed along to consumer and frustration when consumers requested information on the progress. More

by JAMES@THEDWYERCLAN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
...
76
...