Gay Family Kia - Service Center

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the waiting area is uncomfortable. Security Tire lugs were not provided until their absence. It was stated via kia and all my documents that I purchased the car on the 4th, I personal Security Tire lugs were not provided until their absence. It was stated via kia and all my documents that I purchased the car on the 4th, I personally don't consider the car mine untill it was delivered on the 8th More

Their service advisors are not good at communicating simple things like oil changes when your free ones expire without you knowing so you can use them. Nor do they offer information as to what an oil c simple things like oil changes when your free ones expire without you knowing so you can use them. Nor do they offer information as to what an oil change consists of other then oil and filter. They charge way too much, close to $150.00 to rotate tires, change oil and add 2 additives maybe they add wiper fluid but for 150 you should be topping of ALL FLUID. More

Love this dealership! Always been friendly and deliver quality service. Very pleased overall! Never had a problem Always been friendly and deliver quality service. Very pleased overall! Never had a problem More

Great customer service experience from John. He is so thorough that I didn't even have to ask any additional questions. He explained everything beforehand and explained everything after car was He is so thorough that I didn't even have to ask any additional questions. He explained everything beforehand and explained everything after car was finished. Also gave me tips for future care of my car. Very pleased! More

John was very helpful, kind and professional. He walked me through the process of what was required for my car at the time. Thank you! He walked me through the process of what was required for my car at the time. Thank you! More

Friendly, courteous, professional, work was done in a timely manner The service manager actually answered the phone when I called to make my service appointment.....that is almost unheard of in my experi timely manner The service manager actually answered the phone when I called to make my service appointment.....that is almost unheard of in my experience....that was a nice touch! More

It took 2 months to get an appointment. Same issue happened again 2 weeks after my car was “fixed.” Now it will be another 2months to get another appointment. Unacceptable! Same issue happened again 2 weeks after my car was “fixed.” Now it will be another 2months to get another appointment. Unacceptable! More

Attend your needs,quick service,friendly staff, explain service, always thank you, build trust,make you want to return service, always thank you, build trust,make you want to return More

Service department staff was kind and very prompt. I was waited on right away and my vehicle was ready in a few hours. Good customer relations. I was waited on right away and my vehicle was ready in a few hours. Good customer relations. More