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Gay Family Kia - Service Center

Dickinson, TX

4.7
733 Reviews

733 Reviews of Gay Family Kia - Service Center

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February 04, 2020

I drive by other dealers including another KIA dealer to get to Gay Family Kia for service. They are great and have resolved problems that the other dealer couldn’t or wouldn’t. Everyone in Service was frie More

by HowardL
Recommend Dealer
Yes
Employees Worked With
Service Manager Brad, Service Writer Kevin
May 14, 2018

All is good I am new to the area and have had 3 visits to Kia for various reasons. Each time my needs were met quickly and thoroughly. Service was helpful in le More

by ESLMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT and the service department.
May 17, 2018 -

Gay Family Kia responded

Thank you for the awesome review! Thank you so much for choosing Gay Family Kia! We’re glad to hear that your needs were met quickly and thoroughly during your visits. We appreciate your kind comments about JT. We will be sure to share your feedback with him! We appreciate your recommendations and hope to have the opportunity to serve you again soon!

December 21, 2017

Nothing as promised After a three week advanced appointment for a 2 hour estimated repair turned into over 5 hours of waiting and a 2.5 hour wait on a promised shuttle t More

by Camoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Dec 22, 2017 -

Gay Family Kia responded

Thank you for taking the time to review us. We regret to hear that you are not completely satisfied with the experience you had at our dealership. Here at Gay Family Kia, we understand that your time is valuable and we apologize if your visit took longer than expected. We would really like to have the opportunity to hear more about your visit. When you have time, please reach out to Billy Moore at (281) 337-8311. We look forward to speaking with you!

March 24, 2016

Service on my Kia Optima Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need . More

by Julissa Salgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 24, 2016 -

Gay Family Kia responded

Julissa, we're so happy to hear that you had such a great time during your visit! Thanks for sharing this with us and we'll see you next time!

March 17, 2016

Oil change Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience More

by leskojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
Mar 18, 2016 -

Gay Family Kia responded

Thanks for the feedback about your Service visit! We appreciate it and look forward to seeing you again.

March 04, 2016

Excellent Service!! Recently went in for service and what can I say service was great!! Thanks for making things go smooth and fast. Keep up the excellent work. More

by ERICKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery
Mar 07, 2016 -

Gay Family Kia responded

That's exactly what we like to hear, Ericka! Thank you for sharing your comments with us regarding your Service visit. We hope to see you in the future!

February 29, 2016

Awesome Excellent service. They provided car while I was waiting for my Kia Sorento to be serviced. Definitely, I would recommend to everybody. They are re More

by Leo Kia Sorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know them
Mar 01, 2016 -

Gay Family Kia responded

That's wonderful to hear, Leo! Thank you for letting us know that you had such a great time here at Gay Family Kia. We appreciate the recommendation and look forward to seeing you again!

February 27, 2016

Great service What a great dealership/service department. You are in and out in no time at all and the price is right! I would recommend this service department t More

by Heather Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McLaren
Feb 29, 2016 -

Gay Family Kia responded

Thank you for your feedback about our Service Department, Heather! We appreciate it and your recommendations very much. We'll see you next time!

February 22, 2016

Tire & Oil changes They did great jobs for my KIA Soul. I really do not know anything about car, but they tried to explain what problems they found and what they can do More

by JM_HY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ditto
Feb 22, 2016 -

Gay Family Kia responded

We're glad to hear that! Thank you for letting us know that our team worked to explain the finer details of the work done on your vehicle. We hope to see you in the future if you need anything else!

February 19, 2016

good service I've only ever went there to get my oil changed and the people are friendly and I've had no problems. I would highly recommend Kia and using their se More

by deanna6588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 22, 2016 -

Gay Family Kia responded

We appreciate you coming back to see us for those oil changes! Thank you for the feedback and we'll see you next time.

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