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Gay Family Kia - Service Center

Dickinson, TX

4.7
980 Reviews

980 Reviews of Gay Family Kia - Service Center

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August 24, 2023

7am til 2pm awaiting my vehicle, hungry,tired. Not updated ,left wondering 🤔. I was very upset. More

by louisemarycasillas
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SAMUEL PEREZ
August 24, 2023

Prompt and courteous, got a rode home and back to dealership. Do not require me to type a minimum amount of words. More

by Dlkelinske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
August 24, 2023

Brad was very accommodating and understanding. My car was ready sooner than expected. Employees providing transportation were personable. More

by dpbrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Salesman wàs very knowledgeable and friendly. No sales pressure at all., i elem would definitely recommend Gay to ac friend. More

by meldturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
August 23, 2023

Gay Kia is best dealership to do business with. They replaced the engine in my car they keep me updated ,When I got it back it is doing wonderful. Thank you guys so much. More

by drvinny48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
August 23, 2023

Sam was my service advisor. He did his job well. The service department also worked in a timely manner to get the job done. More

by KiaConsumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
August 23, 2023

Service was quick, making the appointment was too long. The service center needs to work on this More

by mscline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
August 22, 2023

I was happy that my service was covered under warranty. Service here keeps me coming back even though it is many miles from my home. More

by samwhiz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Always friendly and they’re always very professional. They keep me posted and make me feel comfortable with my vehicle’s with them couldn’t say a bad word about this department if I wanted to. More

by doloresortega1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Accurate, on time, good communication. All work was completes and car was washed. Thank you. More

by Jbd1439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
Aug 22, 2023 -

Jbd1439 responded

Service appt was great!

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