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Gay Family Kia - Service Center

Dickinson, TX

4.7
830 Reviews

830 Reviews of Gay Family Kia - Service Center

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June 11, 2023

Great, John was awesome! !! Everyone’s friendly waiting area is clean and comfortable. Service is reliable. More

by Dm6680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

I always bring my car to Gay family KIA service center for my oil change. The service is excellent and the staff are friendly and very helpful. More

by MORNINGLORY572003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ, Billy Williams
June 10, 2023

Been coming here for years Always friendly and thorough. Clean customer area. Work done in a timely manner More

by karencampise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
June 09, 2023

The service I receive is good but the efficiency and consistency would make this dealership so much better. More

by Destiny Estes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Demott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ, Billy Williams
June 09, 2023

They fixed my problem, but I wish I had gone to a local repair shop and paid less for the repair. Kia should have seen my frayed alternator belt on the 15th when I came in for recall work and saved me mone More

by khopkins54
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

He was every nice and kept me informed of my vehicle with concern for me More

by TRADEMARK-CONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
June 07, 2023

Great job. Did my work early and I have always used the service department for years More

by JAMESLEE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
June 07, 2023

Great service, very speedy, very responsive, very clean. Staff is great and helpful and supportive. More

by Tarek El
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
June 07, 2023

Slow to respond, had to call and visit often to get updates, had to escalate it to a manager, Brad, who finally got answers. More

by Cdiane0211
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
June 06, 2023

The service received was excellent and very professional. I was acknowledged soon as I entered More

by LORETTALEE1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
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