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981 Reviews of Gay Family Kia - Service Center
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September 30, 2023
I’ve been using Gay Kia for years for service. Everyone in the service department, is so helpful and friendly, especially John. Everyone in the service department, is so helpful and friendly, especially John. More
by TSOWER
Verified Customer
September 29, 2023
Mr John is the absolute best there. He makes sure they staff goes above and beyond to service you. He makes sure they staff goes above and beyond to service you. More
by MWHITE134
Employees Worked With
September 29, 2023
Took 1 hour and 45 minutes to do my oil change when I arrived 15 min early. Very disappointed. arrived 15 min early. Very disappointed. More
by DWDANDREA
Employees Worked With
September 28, 2023
like the work and the time it took to repair will take the car back to gay kia the car back to gay kia More
by NICHOLED1998
Employees Worked With
September 27, 2023
Always a bad experience with the service department. No customer service skill and never able to complete my request No customer service skill and never able to complete my request More
by CHELSEA
September 25, 2023
John was great, very help and fast service. I called for service, and he had me in the next day. They completed the repair in 1 hour. I called for service, and he had me in the next day. They completed the repair in 1 hour. More
by michaelw7
Employees Worked With
September 25, 2023
Courteous people completely explained everything the were doing. Customer waiting room was clean and orderly. doing. Customer waiting room was clean and orderly. More
by JGARNER9
Employees Worked With
September 25, 2023
Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number. More
by markcdouglass
Employees Worked With
Other Employees :
John doe, Zachary Dollar, SAMUEL PEREZ
September 24, 2023
Service was very good and they completed everything including cleaning inspection at no extra cost time including cleaning inspection at no extra cost time More
by JOEGAR41
Employees Worked With
