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Gay Family Kia - Service Center

Dickinson, TX

4.7
986 Reviews

986 Reviews of Gay Family Kia - Service Center

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October 14, 2023

I have been waiting for three parts since April. I took my vehicle for an oil change, and the lady mentioned the parts had arrived. Unfortunately, no one was able to locate the parts. Therefore, th More

by MENDOZA414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Brittingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
October 14, 2023

I had no appointment. They took me in and in. Ahour &1/2 gotta call its ready More

by PATRICKPRYOR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
October 13, 2023

All the personal at the agency are nice and friendly they try to help you More

by LALAOLMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
October 13, 2023

Wait time to be acknowledged by Service Department staff was too long, especially when there were two manned and available stations. More

by MISSAPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bandy McCarty - efficient
October 12, 2023

I was on time for my appointment and they took my car in for service and it only took about 30 minutes. Very pleased and the men out front was kind and Mr Sam took care of me and what I was there for.Thank More

by KATHLEENRHODES70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
October 12, 2023

Customer service is great. Nice and lean. Was able to get a ride home. The driver was nice and friendly. My vehicle was serviced in a timely manner. More

by ROYSTER_HELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bandy
October 11, 2023

Gay Family Kia always above and beyond. They treat you like family. Will always come back More

by cverv77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

As always my service experience was professional and friendly. Saturdays there is so much to get done it is a relief to know they do what they can to take care of you in a timely manner. More

by DONIELLE.SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Good dealer recommended 100 % Very good experience in service and attention and the people is very friendly More

by Juan Del rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
October 08, 2023

The service personnel were very professional & prompt. Quick service. I was inFormed the entire way and in and out really quick. More

by scottmcinty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
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