1,085 Reviews of Gay Family Kia - Service Center
John took excellent care assisting me with oil changes plus on both my Kia vehicles! plus on both my Kia vehicles! More
Everyone was very professional. Waiting area is clean and comfortable. All in all a very pleasant experience. Waiting area is clean and comfortable. All in all a very pleasant experience. More
Sam did a great job, but the shop guidlines need improving. After the engine replacement i was informed i needed a front end alignment, due to the fact it had to be disassembled to access the motor. improving. After the engine replacement i was informed i needed a front end alignment, due to the fact it had to be disassembled to access the motor. Why should i be charged for this. My AC was working when i brought it in ,and when I picked it up, no freon. I had to pay for replacement freon. I understand the cost for shop rates , but when vehicles are brought in a check list should made on the operation of vehicle and components as to what needs to be fixed before work is to be done. Thank you service Center team for the loaner, which meant the world to me.. More
Great experience . Had a major problem and Gay Kia and a suppose Kia Motors honored their warranty . My car was in the shop for awhile which was understandable. Sam the Had a major problem and Gay Kia and a suppose Kia Motors honored their warranty . My car was in the shop for awhile which was understandable. Sam the service tech I was assigned kept me informed on progress. Sam did tell me there were a few things they found after inspecting vehicle. There was no pressure to do theses things, I chose to do a few and will make appointments to the others. Very pleased. More
Even though it was very busy at the office I didn’t have to wait long. Everyone is very friendly and accommodating. Had to split my service into two separate appointments, and both times the job was done be to wait long. Everyone is very friendly and accommodating. Had to split my service into two separate appointments, and both times the job was done before the end of the day. I was promptly notified and my car was ready to pick up when I got to the service center. More
Great customer service! !! My car was repaired while I waited and was washed too! Outstanding Experience! I'm definitely a repeat customer! The experience exceeded my exp !! My car was repaired while I waited and was washed too! Outstanding Experience! I'm definitely a repeat customer! The experience exceeded my expectations! More
The People Are Always Very Nice . The Waiting Room Is Very Clean.Good Coffee.Good TV Channel . Clean Bathroom. Got My Car Back To Me In The Time They Said It Would Be Finished. Very Sa The Waiting Room Is Very Clean.Good Coffee.Good TV Channel . Clean Bathroom. Got My Car Back To Me In The Time They Said It Would Be Finished. Very Satisfied. More