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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,082 Reviews

1,082 Reviews of Gay Family Kia - Service Center

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March 04, 2024

Every one that I came into contact with was very friendly and helpful. They were thorough with explaining what needed to be done on my car. More

by W3NDY769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
Mar 05, 2024 -

Gay Family Kia responded

Thank you for your comments and we hope to see you again soon!

March 04, 2024

My experience with Gay Family Kia was excellent. John was on top of everything and helped me understand what needed to be done to my car and why. I also appreciated how kind and pleasant the man who More

by ayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Gay Family Kia responded

Thank you so much!

March 04, 2024

Customer friendly. I was greeted at my vehicle as soon as I pulled in. Clean waiting room and restrooms. More

by LADYC60.CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 05, 2024 -

Gay Family Kia responded

Thank you for your nice comments and we hope to see you again soon.

March 04, 2024

Waited 3 hours for an oil change and had an appt. Was told over the phone that it would be an hour then when got to dealership it would be 1.5 hrs. More

by KFS1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Gay Family Kia responded

Hi there we regret to hear of this and we hope we can shorten the wait time to give you better service during your next visit.

March 04, 2024

Great experience with the service department. They are always friendly, knowledgeable and prompt when I have my car serviced. More

by pbanks4406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
Mar 05, 2024 -

Gay Family Kia responded

Hello Thank you for your comments and your visit.

March 04, 2024

Tanner was very helpful. He explained thoroughly what was done to my vehicle. Great experience More

by service@alistechnology.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
Mar 05, 2024 -

Gay Family Kia responded

Hi there we do appreciate your business and hope we see you again soon.

March 04, 2024

Got us in right away and gave us the straight scoop about the condition of our car. It was a great experience!! More

by STEVEK2024
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Gay Family Kia responded

Thank you very much!

March 03, 2024

Great service in a timely manner! Will be coming back for all my service needs. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

I originally purchased my car at Gay. I have always been treated with respect and kindness. This visit I brought my car in for a scheduled trans flush . The work was completed in a timely More

by BOGYRUMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
March 02, 2024

My concerns are always addressed and the service advisor always take the time to explain the repairs More

by nospoiledbrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
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