Gay Family Kia - Service Center

I have been nothing but satisfied with the service that gay Kia family dealership has given me. I highly recommend them, their staff is very efficient, proficient, and expedient in giving assistance to the gay Kia family dealership has given me. I highly recommend them, their staff is very efficient, proficient, and expedient in giving assistance to their customers. More

My recall work was done in a timely manner. I was quickly notified that my car was ready for pick up I was quickly notified that my car was ready for pick up More

Service was awesome. I Do you have a complaint about the receptionist that was there the time I checked in and the time I checked out which I did in one day we were not i I Do you have a complaint about the receptionist that was there the time I checked in and the time I checked out which I did in one day we were not in that room for even six hours, bathroom was very dirty. There was no shampoos or anything like that and also the shower curtain was full of mold so we decided to check out. I just asked for a refund so I’m waiting for an answer. More

Very friendly service. They took the time to explain what they were going to be checking and offered to address all outstanding recall issues even though I had my van in f They took the time to explain what they were going to be checking and offered to address all outstanding recall issues even though I had my van in for an unrelated issue. More

Great advisors and techs. Fast and efficient. Returning customer for many years. Great management. Friendly staff Fast and efficient. Returning customer for many years. Great management. Friendly staff More

Everything was great! I was able to get everything set up and settled in my new car in no time! I was able to get everything set up and settled in my new car in no time! More

I feel that Roy in the service department is a great asset to Gay Family Kia service department, he goes above and beyond with his clients. In this day and time that means a lot, keep up the good work. asset to Gay Family Kia service department, he goes above and beyond with his clients. In this day and time that means a lot, keep up the good work. More

My car has more problems than before I brought it to your shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my c shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my car. I've asked for an itemized statement of all work done, including the recall work, and only received information about the suspension work I had fixed and seat heater that I did not have fixed. I did not receive any information about the main battery other than an inaccurate statement I gave to you about the problems with the battery/milage. I truly believe that I paid over $3,000 for y'all to ruined my car. I'm beyond upset and now I'm screwed because I still owe over $10,000 for my car that is no longer reliable or functioning properly. I wish y'all would just put it back to how it was before y'all touched it. I was only getting about 45-50 miles per full charge but I was able to drive all of those miles. Now the car shows that I get close to 100 miles a charge yet the miles drop 3 times faster and a turtle light pops on and slows me down while showing "Limited Power" on the dash. After full charge it showed 96 miles available. It used 70.3 miles to drive only 25.7 miles with an average of 19 mph. Like I said, I truly believe that y'all ruined my car after having it for almost 3 months. More

Came in for service and was out in less than an hour. I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little wor I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little work done, and got on the road early than expected. Thanks! More

They do a great job! The service department has great customer service and they communicate well with customers. The service department has great customer service and they communicate well with customers. More