Gay Family Kia - Service Center

The worst customer service I have ever experienced (I am 60 years old) I went through the effort of talking to a service writer only to learn that a 12 volt battery check was as much as the battery, Once I 60 years old) I went through the effort of talking to a service writer only to learn that a 12 volt battery check was as much as the battery, Once I arrived, Also there are never any loaners. I was not the only one that day that was lied to about a loaner. A lady was also under the impression that she would get a loaner. I will never buy a vehicle from Gay family again. More

easy and fast to deal with I will keep coming to this dealer 5 stars dealer 5 stars More

When purchasing my leased kia, the salesperson and other support personnel acted efficiently and professionally and got the process completed within 2 hours. support personnel acted efficiently and professionally and got the process completed within 2 hours. More

It’s a great dealership! I’m glad I chose Gay Kia. Hunter is awesome there I’m glad I chose Gay Kia. Hunter is awesome there More

Mr. John is a great advisor, and he will have you in and out and no time and very knowledgeable out and no time and very knowledgeable More

I dropped my car in when the engine went out on it. Sam was supposed to be the man taking care of it. I could never contact him. He would never contact me and let me know what was going on. I tried one Sam was supposed to be the man taking care of it. I could never contact him. He would never contact me and let me know what was going on. I tried one day from like 8 o’clock in the morning until 1145 in the afternoon left several several messages and everything else and finally had to get mad and blow up just for the operator to finally find somebody to return my car call I was guaranteed my car was ready when I got off work on a Tuesday to pick it up and I still ended up sitting in the waiting room for a half an hour waiting for them to bring my car out to me. I have now got my car home, but I’m about ready to bring it back because I have a horrible smell of antifreeze every time the car gets hot and I don’t know if there’s a leak in the car or what is going on, but it wasn’t there before I brought the vehicle in and it is there now . More

In and out in good time. I was waited on immediately and my car was immediately taken care of. I was waited on immediately and my car was immediately taken care of. More

We received good service and fast service. We are very grateful. Thanks for everything once again We are very grateful. Thanks for everything once again More

Sam was an absolute peach. He was ray of sunshine and seems to really enjoy his job. I really like his singing. He was ray of sunshine and seems to really enjoy his job. I really like his singing. More

Service Manager Brad was super helpful with getting an issue with my Kia Niro handled urgently even though their service schedule was fully booked for almost 2 weeks… even kept me updated directly while @ issue with my Kia Niro handled urgently even though their service schedule was fully booked for almost 2 weeks… even kept me updated directly while @ an offsite event… Brad went above & beyond, thanx. More