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Gay Family Kia - Service Center

Dickinson, TX

4.7
951 Reviews

951 Reviews of Gay Family Kia - Service Center

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December 24, 2024

Roy was very good. We were stranded 12 hrs from home. He kept up up to date on repairs. Great guy. More

by harmtodf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

harmtodf responded

Roy was leaving for vacation at 5 pm that Friday when our vehicle got repaired. Stayed there untill i was in seat leaving dealership. Said wasn't leaving intill we was on road again.

December 22, 2024

I really appreciate you having Roy Maloney at your service department, he is always extremely helpful and takes care of any problem and quickly. More

by RICHARDROBLESROBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Roy and his service crew always aim to please, and they genuinely care about me your customer, by the way this is my forth KIA that I’ve bought at this dealership. I was having transmission problems, and More

by RICHARDROBLESROBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I like Kia SUV they are very comfortable and I enjoy the driving very comfortable it looks good. Kia is a very nice car SUVs. This is my fourth one that I bought through Kia I like them. More

by WISEL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

There’s nothing special about this dealership! You don’t do anything special for your customers. Not much else someone can say. More

by TAMMYGRAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

They upfront tell you that when you make an appointment that doesn’t mean that they’ll get to your car that day. Once we had to leave our vehicle for over a week for an update. We tracked the car and the More

by CLUBBCANDACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
December 17, 2024

made me feel very welcome and at home. was very knowledgeable and kept me informed More

by lorettadantzler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I have been nothing but satisfied with the service that gay Kia family dealership has given me. I highly recommend them, their staff is very efficient, proficient, and expedient in giving assistance to the More

by TERRIE.PORRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

My recall work was done in a timely manner. I was quickly notified that my car was ready for pick up More

by CATHERINEGPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
December 08, 2024

Service was awesome. I Do you have a complaint about the receptionist that was there the time I checked in and the time I checked out which I did in one day we were not i More

by AMANDA.CANTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk