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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,085 Reviews

1,085 Reviews of Gay Family Kia - Service Center

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February 10, 2025

Great Service Great Staff. Trustworthy advice. Always able to take the vehicle to perform typical service. More

by Wbradg0ins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
February 09, 2025

Absolutely fantastic experience. Roy kept me in the loop regarding my recalls and repairs. He also was able to get me a refund for my rental car. I highly recommend Gay Kia! More

by tcastorinamillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

The service department at Gay Family Kia has always been kind, professional, and efficient with my service needs. More

by HOLLYMANSFIELD1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

The explained everything to me thoroughly. Arranged an activity for my wait time. Were very kind and knowledgeable. More

by MSKALEN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Roy M. demonstrated a high level of customer service as he kept me informed o n the status of my vehicle and change my mindset of KIA. More

by ericakelley15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Service center staff are pleasant. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. More

by PEGBALLARD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

I have been going to Gay Family Kia for over 10 years, and they are still as amazing, friendly, courtesy, and efficient since day 1. More

by courtney.campbell.289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

We appreciate the service Roy provided as he’s very professional and courteous! He kept us updated on the repairs. This is our third Kia from Gay Family Auto. More

by Sarah Foster Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Found the problem andd fixed it in a timely manner. Good job by all involved. More

by joel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Not very good at communication when your vehicle is being serviced. Very poor at meeting request for a rental vehicle More

by RACHELMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
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