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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,207 Reviews
Call Service Center (346) 617-2309

1,207 Reviews of Gay Family Kia - Service Center

Sort by
April 04, 2023

Service writer John in the Kia service center went far and above to provide exemplary service. More

by boca3435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 04, 2023

John was attentive and helpful in explaining the products offered. Great service and a free car wash was a plus! More

by jingying_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 04, 2023

I have always gotten good service. Everyone is very knowledgeable..Iwould recommend them to anyone. More

by BOOCHOO1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ, Billy Williams
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April 02, 2023

Y’all there was really awesome. they really kept me informed about my vehicle and that meant a lot. More

by Mia S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ, Billy Williams
Report | Print
Apr 02, 2023 -

Mia S. responded

You guys rock

April 01, 2023

Customer friendly and quick service. Everyone was willing to listen and answer all my questions. More

by NAOMI.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
Report | Print
March 29, 2023

Ruben was absolutely great and so was Zach. They’re all great employees. Happy to have bought a car from them. More

by Kendalk_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Zach, Michael Izard
Report | Print
March 29, 2023

Service department work and communication / Appt desk scheduling.big problem and hard to get a hold of. More

by resistol100x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
Report | Print
March 27, 2023

Jon was very helpful in getting my vehicle in and keeping me posted of the status. Happy with the service. More

by tagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Thank you for your kind words. We appreciate your business.!

March 26, 2023

Billy did a great job. Had my vehicle out quickly even with an car wash. Thanks More

by ramayajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Great to here this! We are happy to help!

March 26, 2023

Did not fix the mat in the back. New one was supposed to be ordered. Never have been called back for it. It’s been 3 weeks. Cat usually comes back dirty with grease. More

by STACILHUGHES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Mar 28, 2023 -

Gay Family Kia responded

Hi Staci we are looking into this further and hope to help with a resolution soon for you.

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