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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,158 Reviews

1,158 Reviews of Gay Family Kia - Service Center

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July 01, 2025

John was great and was able to fix the sound amp issue in our 2022 Kia EV6 within a week. I'll be coming back with any of my car issues. More

by BILLY_6130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Initial and follow up service was great and the issue resolved thanks to Tanner and the team! Thanks Tanner! More

by Agroberts00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
June 29, 2025

Very courteous, friendly and efficient. We were traveling from Missouri when our 2024 KIA Soul needed service. Gay Gia was able to quickly get us an appointment and letting us enjoy our va More

by mjconde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
June 28, 2025

As usual, it was a pleasant experience. While this visit was for a recall fix, we found some sensor issues that were also corrected. John kept me informed and offered several options alon More

by j_w_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Great communication, very attentive, very informative. Quick response!! Kevin called to make sure I knew what was happening with my car and that I understood More

by ASHLEY.BOYER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
June 26, 2025

I have always been served well by the folks at Gay Kia…recently I had a serious issue with my car requiring me to make some tough decisions…John, in the service department was simply awesome in giving More

by allynccunha
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Gay Family Kia is great. I have been going to John for several years now. He kept me informed of my car's status and are very thorough. I had no long hold times even though I More

by MARYVWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

ROY WAS VERY HELPFUL AND KEPT ME UPDATED ON THE STATUS AND COMPLETION OF MY VEHICLE! More

by JREZ797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

They always go above and beyond to take care of people. Friendly staff and attentive mechanics. More

by 2021Telly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Everything went fine. We were updated promptly when our vehicle was assessed and when it was ready for pickup. More

by MGLEESON313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
1
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