Gay Family Kia - Service Center

They were very friendly. They were very knowledgeable about the recalls. I felt like I mattered. I was taken care of very quickly! I would go back! They were very knowledgeable about the recalls. I felt like I mattered. I was taken care of very quickly! I would go back! More

The dealship is great. The salesman was very helpful and kind. We were happy with the service The salesman was very helpful and kind. We were happy with the service More

Very quick and polite. It’s always an easy experience at Gay Family Kia service center. It’s always an easy experience at Gay Family Kia service center. More

Service rep was very helpful & efficient in taking care of getting my key replacement same day. of getting my key replacement same day. More

Thank you Roy for your help with my concern about my car so far from home. so far from home. More

John was fast and friendly when doing my maintenance! Even washed the car before bringing it out! Even washed the car before bringing it out! More

Great customer service and on time vehicle inspections, plus a complimentary wash was very nice. plus a complimentary wash was very nice. More

Service is mediocre. I really only come back because they're close and I wouldn't have to concern myself with having to start with a new oil brand. This time around, I ha I really only come back because they're close and I wouldn't have to concern myself with having to start with a new oil brand. This time around, I had a service booked for two weeks, I arrived, everyone was standing around talking to each other, waited for someone to acknowledge me, they sent me over to the desk everyone was standing at as she was my service advisor. Miranda checked me in, 5min later, she left for lunch and spoke to the guy next to her saying she had one waiter. My car is finished. She isn't back. An older gentleman looks at my paperwork, goes to my car, grabbed the key tag for my keys, leaves them on her desk and no one moves. I waited, everyone dispersed to the back, guy next to her desk came back, thought I had just walked in, I said my car was ready and he said well, she's on lunch? OK I didn't come for an oil change to wait for someone's lunch break. Be there when I'm scheduled service with you or make sure someone actually takes care of me. The guy told me the price, didn't go over anything. I asked how it was and if they had recommended any other maintenance, he said no. I was waiting for them to tell me I needed new air filters cause I would have got them but nope... all is good $90. No drinks available, no popcorn or snacks, no car wash or vacuum. For 10 years things have just declined consistently. Proximity is the only thing keeping my business. More

The service was completed timely. They were able to coordinate with the collision center to complete it right after collision work was done They were able to coordinate with the collision center to complete it right after collision work was done More

The gentlemen were Very Helpful and very courteous. The service was done in a short amount of time. The service was done in a short amount of time. More