Gay Family Kia

Stopped in Gay Family KIA after visiting 6 other dealerships and makes. Was pretty much convinced what I was going to purchase at another dealer. After viewing and driving the Optima, my opinion b dealerships and makes. Was pretty much convinced what I was going to purchase at another dealer. After viewing and driving the Optima, my opinion began to change. My less than positive opinion of KIA began to crumble and after several hours I was convinced that KIA has become a competitor to the much higher priced luxury makes. The comfort, front and rear, exceeds high end makes. The sales people and finance man were great. KIA's warranty meets or exceeded the other makes and dealers. Do not discount the KIA, give it a look. If you are as pleased as I was you may be the next KIA owner. More

I drove 2.5 hrs to purchase a 2013 Kia Sportage. John is a great person and great salesperson. He recognized me immediately when I got to the dealership. I highly recommend going to John to purchase a vehic a great person and great salesperson. He recognized me immediately when I got to the dealership. I highly recommend going to John to purchase a vehicle. More

Horrible Experience! The sales guy was rude and sarcastic. Wife and I went in on a Saturday to get numbers on a new Kia. The young sales man Bud or Don I forget his name, was aggravated because we sarcastic. Wife and I went in on a Saturday to get numbers on a new Kia. The young sales man Bud or Don I forget his name, was aggravated because we did not want to take part in the stores special promotion where you get in the air room and grab fake money to determine your discount amount. After asking us silly questions like "Don't we want a discount and did we really want to buy a car" in an attempt to pressure us into the air room, he finally went back to his managers office to get the numbers we had asked for. He had an "I don't care if I sell you a car" attitude. Even though we had repeatable told him we had $2500 down and wanted payments of $400 a month or less, he returned with outrageous numbers and it was obvious he had no interest in meeting our needs. we finally had enough and left when he hushed my wife so he could tell me I need to let him sell me a car His way. More

What a great experience! Donnie was very friendly, listened carefully to what my wife wanted and worked hard and quickly to make it happen. Tio was a pleasure to deal with as well. He must hold the listened carefully to what my wife wanted and worked hard and quickly to make it happen. Tio was a pleasure to deal with as well. He must hold the land speed record for processing paperwork. Great job guys!!! More

Unlike other dealerships, when I walked into Family Kia and met Mr. Irwin, he didn't immediately start showing me cars. Instead, he took some time to really listen to what I wanted in a car, the things tha and met Mr. Irwin, he didn't immediately start showing me cars. Instead, he took some time to really listen to what I wanted in a car, the things that interested me, and from there he made his recommendation. And let me tell you, he was spot on. Now, a week later, I'm very satisfied with my buying experience and with my new Kia Optima, and it's all because of Mr. Irwin. Highly recommended. More

Bought my 2013 Kia Soul from Donnie @ Family Kia. Best car buying experience I've had. Donnie is knowledgeable and polite and I got a gret deal on exactly what I wanted. I highly recommend Donnie & Family car buying experience I've had. Donnie is knowledgeable and polite and I got a gret deal on exactly what I wanted. I highly recommend Donnie & Family Kia. More

I had a great experience with Family Kia today. I requested the type of car that I wanted and the salesman was good and let me drive to different priced Kia Sportage and they both drove great. All wa requested the type of car that I wanted and the salesman was good and let me drive to different priced Kia Sportage and they both drove great. All was good today and I drove out with a new car. Delta Sharp More

I went into family Kia looking to purchase my second Kia. Michael meets at the door and was so polite. He bought diet coke and made me popcorn. He got me a payment I could afford on my forte. Michael calls e Michael meets at the door and was so polite. He bought diet coke and made me popcorn. He got me a payment I could afford on my forte. Michael calls every once in a whole to see how everything is going. My daughter going to buy an optima very soon from Michael and family Kia. More

The reason for this rating is the ease with which the transaction occured. There wasnt any pressure from Donnie, our sales rep, He was very informative. Tio,The finance mgr. was very easy to work with an transaction occured. There wasnt any pressure from Donnie, our sales rep, He was very informative. Tio,The finance mgr. was very easy to work with and made the ppw very easy to navigate through, all in all it was actually pleasureable, very rare for car buying. More

Donnie was a really nice guy and very down to earth I new what I wanted and he got me just that. Made the whole process very easy. I loved the experience at this kia. GREAT JOB DONNIE I love my kia soul what I wanted and he got me just that. Made the whole process very easy. I loved the experience at this kia. GREAT JOB DONNIE I love my kia soul More