Gay Family Kia

No surprises, Fantastic vehicle I traded in my previous car for a now 2015 Kia Optima EX. My experience with the dealer was great. There were no surprises or gotchas during the tra I traded in my previous car for a now 2015 Kia Optima EX. My experience with the dealer was great. There were no surprises or gotchas during the transaction. The vehicle is phenomenal and I couldn't be happier. More

New car My experience @ Gay Family Kia was awesome. Trevor, my sales rep, listened to what I wanted, my price range, and made it happen. I left happy and exc My experience @ Gay Family Kia was awesome. Trevor, my sales rep, listened to what I wanted, my price range, and made it happen. I left happy and excited purchasing my first car all on my own. Praise be to God. More

Great Service We just purchased a 2015 Kia Sportage from Gay Family Kia, and we had a great experience. They were very accommodating to our needs, and made the car We just purchased a 2015 Kia Sportage from Gay Family Kia, and we had a great experience. They were very accommodating to our needs, and made the car buying experience less of a hassle. If you're looking to buy a Kia there is no other dealership to go to besides Gay Family Kia!!! More

Awesome! My experience with Gay Kia was well.....fun! My mother and I felt like we were family, the staff there are very friendly . I walked in knowing exactl My experience with Gay Kia was well.....fun! My mother and I felt like we were family, the staff there are very friendly . I walked in knowing exactly what I wanted, a few hours later and a test drive, I drove away with my new kia optima! More

Treated like family! My wife and I visited Gay Family Kia on Friday, July 3rd. We were not really planning on buying that day but wanted to check out the dealership and My wife and I visited Gay Family Kia on Friday, July 3rd. We were not really planning on buying that day but wanted to check out the dealership and get an idea of what sort of deal we might expect when we were ready to buy. We've been a one car family for several years and had not needed a second vehicle until recently, so we were taking our time and looking for the right deal. Our plan was to trade in our one vehicle (which had us making a higher car payment than we were really happy with) for a less expensive new vehicle for my wife. Our thought was that after a few months of making the lower car payment we'd save up a bit and find an inexpensive used vehicle for myself. Right from the start we were made to feel comfortable. There was no pressure whatsoever and if anything the folks we dealt with just wanted to make sure we were happy with our experience. We explained our situation to Amber and Daniel (who both helped us on a busy day, all while tending to multiple customers) and talked to them about our game plan they worked hard to get us a great deal....on TWO new vehicles! We ended up purchasing two new Rio LX sedans and ended up paying just over what we were paying for our one vehicle (which we traded in and were given an excellent trade value for!). I'm not sure I have ever been to a dealership that went out of their way to make sure I was happy and that I felt I received a great deal....until now. Gay Family Kia earned my business and I would gladly return should I find myself in need of another car. If you are in the market for a new (or used) vehicle, give them a shot - ask for Amber or Daniel - I bet you'll be glad you did! More

Worst customer service ever We visited Gay family KIA to buy a vehicle (cash), after a looong wait around 40 min a customer representative finally showed us the car we were inter We visited Gay family KIA to buy a vehicle (cash), after a looong wait around 40 min a customer representative finally showed us the car we were interested on, we talked about numbers... then he played angry, he went back to the office to talked with the manager (I guess), then he came back and said; we cannot give you that price.. that was all.. no room for negotiation or the minimum action to kept the customer interested We ended up buying a TOYOTA Your loss More

Horrible Service We brought our Kia Sorrento to them for A/C check. It was not cooling, blower worked fine. First they told my wife that "the assigned to work on your We brought our Kia Sorrento to them for A/C check. It was not cooling, blower worked fine. First they told my wife that "the assigned to work on your car was not on that day' (why didn't they say that when we dropped the car off) , then there were no loaner cars (they didn't tell my wife that when we made the appointment, because she asked, otherwise we would have waited). Then when she calls the next day they have no idea what is going on with her car.."the GUY that handles her car is not working that day...) What a bunch of clueless goobers. Also there service area is way in the back of the car lot like some 3rd world junk yard. We finally got tired of waiting (over a week) and went and got her car and took it to a real mechanic who fixed it that day. DO NOT go to this dealer for any service on your car. You may never see you car again. More

Great car buying experience. Amber was amazing. She had answers for all of my questions. The Sorento that we bought was the second one, in a row, that we bought from Gay Family Amber was amazing. She had answers for all of my questions. The Sorento that we bought was the second one, in a row, that we bought from Gay Family Kia. More

Managed to lose my business I drove 38 miles to this dealership after confirming an attractive internet quote with Kilan. I was made to wait 25 minutes while he "worked out some I drove 38 miles to this dealership after confirming an attractive internet quote with Kilan. I was made to wait 25 minutes while he "worked out some numbers" with their new car manager. It was getting close to rush hour and dinner, so I went to the bull pen to tell Kilan my wait time was up. Instead of apologizing for the long wait, the sales manager Steve sarcastically said "Hey, Kilan, didn't you check to see if he had a time limit? You should have checked." I said "Thanks for the answer" and walked out. No one wants or expects to get a response like that when they are shopping for an expensive new car. Steve did everything to lose my business. My guess is, this dealership had no intention of honoring the confirmed internet price and Steve's smartass comment was designed to make me leave. It worked. I will never go back. More

Got what I wanted Gay Family Kia treats you like family and I had a great experience form the moment I walked into the front door. The Sales associate worked well and Gay Family Kia treats you like family and I had a great experience form the moment I walked into the front door. The Sales associate worked well and was a real trouper and put up with all my teasing and giving her a hard time but that's just me. Im not an easy customer but expect a lot from them. She and the rest impressed me and I will be back for my next purchase. Im eyeing that new Sorento More