Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gay Family Kia
Dickinson, TX
2,846 Reviews
Gay Family Kia is your Dickinson car dealer, whether on your way down to Galveston from Houston or living in Clear Lake or League City, we are the Kia dealership to trust in Houston! If you're searching for a new Houston Kia or Dickinson used cars, Gay Family Kia has Kia leasing options to help make your purchase affordable. Get a quick quote on a Clear Lake Kia car, truck or SUV that interests you. Visit Gay Family Kia and test drive the Kia Soul, the Kia Sorento or Kia Optima. Our friendly, professional staff is ready to provide you with all the help you need. We are the #1 selling Kia dealer in Dickinson, now serving all of the Houston area including Texas City, League City and Galveston County. See how the Kia Sorento near Houston compares to the competition.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,846 reviews
September 27, 2023
Always a bad experience with the service department. No customer service skill and never able to complete my request No customer service skill and never able to complete my request More
by CHELSEA
Verified Customer
September 26, 2023
Austin and everyone at gay family kia provided polite and courteous service. Austin was very solicitous and helpful in every step. courteous service. Austin was very solicitous and helpful in every step. More
by AWILDABEVEN
Employees Worked With
September 25, 2023
Courteous people completely explained everything the were doing. Customer waiting room was clean and orderly. doing. Customer waiting room was clean and orderly. More
by JGARNER9
Employees Worked With
September 25, 2023
Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number. More
by markcdouglass
Employees Worked With
Other Employees :
John doe, Zachary Dollar, SAMUEL PEREZ
September 25, 2023
It was a good experience for me for buying my first new car I’m very excited car I’m very excited More
by Rita.rodarte1225
Employees Worked With
September 25, 2023
John was great, very help and fast service. I called for service, and he had me in the next day. They completed the repair in 1 hour. I called for service, and he had me in the next day. They completed the repair in 1 hour. More
by michaelw7
Employees Worked With
September 25, 2023
Absolutely Awesome, Julio was a great example of how one should be in letting the one who is purchasing vehicle needs to know. He was positive , kind and purely interested. The manager was awesome as well. should be in letting the one who is purchasing vehicle needs to know. He was positive , kind and purely interested. The manager was awesome as well. Thank You to both of these wonderful guys for helping Me. I am so pleased with my new car❤️👍 More
by CGINN59
Employees Worked With
Julio - 5 Stars for sure??👍
September 25, 2023
Gay Kia is a very nice and friendly dealership! This was my son's first car and the experience was great! Pat was super helpful and informative! He made sure my son drove off knowing all of the bel This was my son's first car and the experience was great! Pat was super helpful and informative! He made sure my son drove off knowing all of the bells and whistles on his new Kia! More
by sjtetley
Employees Worked With
