Gatorland Toyota
Gainesville, FL
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3,786 Reviews of Gatorland Toyota
AN UNETHICAL DEALERSHIP! AVOID! Toyota is a great make and has a great name behind it and this dealership tarnishes Toyota's name. Their knowledge of their own cars is limited to say the least, and their and has a great name behind it and this dealership tarnishes Toyota's name. Their knowledge of their own cars is limited to say the least, and their customer service is EXTREMELY POOR. After misinforming me of a car, and charging me for another model, I tried to work with the dealership in order to fix the transaction. I was brushed away and told that "This is a competitive business and that this was an unfortunate situation." After trying very hard to work with Gatorland, I went to the Better Business Bureau and went into arbitration. After six long months, the BBB awarded me with my favorable decision and is ordering Gatorland to compensate me accordingly. While this is great news for me, it makes me wonder how many other mistakes happen and how often they get away with unethical behavior. STAY AWAY FROM THIS DEALER! Tampa and Ocala also have Toyota dealerships and provide lower prices. Combine that with the unethical behavior and lack of knowledge, this place is awful! More
Traded in my car and got a very fair price. Could not have had a better experience. Courteous and thorough. From delivery of vehicle, financing, service department and follow-up, the no-pressure staff tr have had a better experience. Courteous and thorough. From delivery of vehicle, financing, service department and follow-up, the no-pressure staff treated me like I was buying a $150,000 car. Highly recommend. More
Just bought my 2nd Prius in December! Loved my first, love my new 2011! Best Christmas present to myself EVER!! Great, smooth transaction! Gotta love gatorland toyota! love my new 2011! Best Christmas present to myself EVER!! Great, smooth transaction! Gotta love gatorland toyota! More
Had been talking back and forth with the internet sales department. Made an offer on a new Corolla. After a few days and a few more emails back and forth, I got a reply that due to great sales this week, h department. Made an offer on a new Corolla. After a few days and a few more emails back and forth, I got a reply that due to great sales this week, he would match the price in my original email "out the door". I called to speak to him personally and to verify that it was a final out the door price. He assured me that it was but that the offer was only good for that day. It was Christmas eve. So we drove into Gainesville to pick up my christmas present, test drove the exact car I was picking up. Verified again it was that final price. Went to sign papers and he raised the price $2000. Said his out the door price didn't include some of the fees. We left without a car. Thanks for wasting my time on Christmas eve. More
I live in Jacksonville and I drove to Gainesville to buy a truck from Brent Biehl at Gatorland Toyota. Brent is absolutly the best car/truck salesman I have ever worked with (This is the second truck purcha a truck from Brent Biehl at Gatorland Toyota. Brent is absolutly the best car/truck salesman I have ever worked with (This is the second truck purchased through Brent in the past 12 months). He got me the vehicle I wanted in the colors I wanted and best of all at the price I wanted. I was in and out of the Dealership in under 2 hours. This was a great buying experience and without any preasure. More
It was a good experience working with Mr. Byard. They worked with us to agree on a great deal for both of us. After signing the contract there were some unresolved issues, but Mr. Byard was great in gett worked with us to agree on a great deal for both of us. After signing the contract there were some unresolved issues, but Mr. Byard was great in getting the issues resolved and making us happy consumers. More
Overall, we had a good experience with Buck and Gatorland. The vehicle I purchased is running good and was a pleasure to drive off the lot. Gatorland. The vehicle I purchased is running good and was a pleasure to drive off the lot. More
Working with Brent Biehl at Gatorland Toyota was a great experience. We highly recommend you request Brent as your salesman. He handled everything efficiently, service was great and he is extremely pleasa experience. We highly recommend you request Brent as your salesman. He handled everything efficiently, service was great and he is extremely pleasant to negotiate with. No high pressure sales or attitude at all. We will be returning to buy our next vehicle from Brent. We love our Tundra. We were Ford people; we are now Toyota people. Jeff and Dawn Bowne Dunnellon, Florida More
Mr. Byard was a great help in finding a new Camry. I came into the dealership with NO intentions of buying a brand new car, as I was looking to buy a used car, but after working with Ron, the finance departm into the dealership with NO intentions of buying a brand new car, as I was looking to buy a used car, but after working with Ron, the finance department, and everyone else, I was assured that I could get into a brand new car for reasonable cost. Ron was very quick and helped so much; he even picked me up from work so that I can come complete the purchase! I feel bad for rushing so much since I had to get back to work, however I can assure you that everyone at Gatorland Toyota is completely honest and can help you in any situation if you are looking for a car. I love my brand new Camry with 8 miles on it! Unfortunately I will not be going back to Gatorland Toyota to purchase a new car anytime soon, but only because I am sure that my Camry will last me 20 years without a problem. :) Thanks everyone at Gatorland! More
This was the best experience I've ever had for buying a used car! Usually you feel pressured by the dealer sales associate because they want to sell you a car no matter what. But this time, it was a very used car! Usually you feel pressured by the dealer sales associate because they want to sell you a car no matter what. But this time, it was a very easy going experience. It was nice, comfortable, felt no pressure at all. I got an excellent deal, at a great price. Most important, Buck was very honest, which was very important to me. I would definitely buy here my next car! More