Gateway Chevrolet Cadillac Hyundai Nissan

This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

My wife and I purchased a 2013 2. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. Unfortunately after approx 1,000 miles driving we brought it in to Gateway Service for a check engine light on March 19, 2024 and discovered the engine repairs would be very costly. I contacted Andrew McDonnell, Sales Manager at Gateway Clearance, and after reviewing the situation he agreed to work with me on resolving the issue. I would also like to compliment Shane Monjeau, Service Adviser at Gateway Chevrolet Service and anyone else who was involved in producing a positive outcome out of a negative situation. More

The dealership was great working with us and what we were looking for.in a vehicle. looking for.in a vehicle. More

Gateway Fargo is our go to company when get our vehicle. Kevin N. is always our guy. He is the best! Kevin N. is always our guy. He is the best! More

Robert Scott and the team at Gateway are top notch. They go above and beyond to serve their customers! We have been buying from them for years and will continue to do so They go above and beyond to serve their customers! We have been buying from them for years and will continue to do so More

Had the pleasure of working with Eli Zupan in purchasing my vehicle. Eli was extremely knowledgeable, friendly, and courteous. He has the perfect sales balance between wanting to sell the vehicle and being my vehicle. Eli was extremely knowledgeable, friendly, and courteous. He has the perfect sales balance between wanting to sell the vehicle and being informative, courteous, and not "pressuring" (which I experienced at several other dealerships). He knew a lot about the vehicle and went out of his way to obtain requested information (inspection information). He instilled a sense of "I knew the vehicle I was buying" prior to purchasing the vehicle. I would recommend Eli and Gateway Chevrolet to others. Ryan Payson (general sales manager) was extremely friendly and he was very willing to work with me on the price. He took the time to come speak with me and go over absolutely any questions I had about the vehicle. I felt like I could really trust him and what he was saying. Patrick Leclaire (finance manager) made the paperwork portion of sale absolutely painless for me. He was quick, thorough, and willing/able to answer any questions I had. Extremely friendly and knowledgeable. Overall, I was very impressed by the staff at Gateway Chevrolet and would recommend them to others. Thanks guys! More

Easy to work with. Everything went smoothly would purchase from here again quick and friendly Everything went smoothly would purchase from here again quick and friendly More

Very friendly and clean environment, super honest and helpful! 5 stars all the way around! helpful! 5 stars all the way around! More

Great service and fast Friendly staff Easy access of the interstate. Very clean and nice facility interstate. Very clean and nice facility More

Overall the best vehicle purchasing experience I’ve had. Everyone was so kind and helpful! Huge shout out to Ashton!! He deserves 6 stars. Everyone was so kind and helpful! Huge shout out to Ashton!! He deserves 6 stars. More