Gates Toyota
South Bend, IN
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Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like they do at other dealerships I've purchased from. Its just a courtesy but shows a real dedication and hoes the extra mile to demonstrate a commitment to customer satisfaction. More
New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I will return in 5K. More
Great experience This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. More
Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More
told 1hr wait was done in 1/2 hr. very happy about that Always have a good experience at Gates/Toyota. Never an issue and when there is they take care of it right away and usually with no extra charge Always have a good experience at Gates/Toyota. Never an issue and when there is they take care of it right away and usually with no extra charge More
Recall Service Had recall that needed to be completed, they got me scheduled the same day I called and completed the work within the stated time frame. Had recall that needed to be completed, they got me scheduled the same day I called and completed the work within the stated time frame. More
Always great service! Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, that would definitely set you above the rest! More
Great Experience We have purchased several vehicles at Gates and always get top notch service. Mike took great care of us on our recent purchase of a new RAV4. Thank We have purchased several vehicles at Gates and always get top notch service. Mike took great care of us on our recent purchase of a new RAV4. Thank you! More
Great sales experience My salesman Mike Fahey was very knowledgeable and helpful. He made buying a new car easy. I will be glad to buy another car from him. My salesman Mike Fahey was very knowledgeable and helpful. He made buying a new car easy. I will be glad to buy another car from him. More
Spotless? Only surprise was that car was not washed as had been advertised. I thought they were adding that to the regular service which was done well. Only surprise was that car was not washed as had been advertised. I thought they were adding that to the regular service which was done well. More