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Gates Toyota

South Bend, IN

3.4
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

March 18, 2019

Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like More

by ROXYGEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names. I didn't ask and don't think they told me.
March 15, 2019

New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w More

by RELEM625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
March 15, 2019

Great experience This was my first leasing experience and they went over everything with me so I would know what to expect. Recommend highly to anyone looking. More

by SLPITTS47
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth ????? (can't remember his last name), Jeff Miller, Jason Westafer
March 14, 2019

Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More

by DARLENEWESOLEK
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
March 13, 2019

told 1hr wait was done in 1/2 hr. very happy about that Always have a good experience at Gates/Toyota. Never an issue and when there is they take care of it right away and usually with no extra charge More

by MLEEMREIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Michael Ferrara
March 12, 2019

Recall Service Had recall that needed to be completed, they got me scheduled the same day I called and completed the work within the stated time frame. More

by KARISEARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
March 11, 2019

Always great service! Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, More

by WEMS26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Westafer, Brian Gardner, Stephen Mackin, Michael Ferrara, Kevin Reason, Brandon Crimmins
March 11, 2019

Great Experience We have purchased several vehicles at Gates and always get top notch service. Mike took great care of us on our recent purchase of a new RAV4. Thank More

by DINANICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNally
March 11, 2019

Great sales experience My salesman Mike Fahey was very knowledgeable and helpful. He made buying a new car easy. I will be glad to buy another car from him. More

by WESOLOWFAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
March 11, 2019

Spotless? Only surprise was that car was not washed as had been advertised. I thought they were adding that to the regular service which was done well. More

by GRSTANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
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