
Gates Toyota
South Bend, IN
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Fast and smooth! Great people to deal with! No problem test driving both trucks and very helping people around! Would love to comeback and buy another car in the future! test driving both trucks and very helping people around! Would love to comeback and buy another car in the future! More
installed new tire Gates changed out a leaking tire on our new Prius. They did a great job. It was all ready for us when we came in to pick up the new car. Gates changed out a leaking tire on our new Prius. They did a great job. It was all ready for us when we came in to pick up the new car. More
I’m always pleased with the service at Gates Toyota. I’m kept up to speed on any issues with my car. The service personnel are polite and knowledgeable. kept up to speed on any issues with my car. The service personnel are polite and knowledgeable. More
Easiest car purchase experience ever Top-notch dealership. A great customer experience, thanks to the professionalism and courtesy of all those with whom we worked. Of course we always re Top-notch dealership. A great customer experience, thanks to the professionalism and courtesy of all those with whom we worked. Of course we always refer our friends to Mike (Fahey) for car purchases. More
Mike McNally was great! He answered all our questions and let us drive several cars while we made up our minds. He gets 100% in our book let us drive several cars while we made up our minds. He gets 100% in our book More
Intermittent issue fixed We had an intermittent issue with our anti lock brakes. This was difficult to diagnose as the issue would only show up once in a while, but they stuck We had an intermittent issue with our anti lock brakes. This was difficult to diagnose as the issue would only show up once in a while, but they stuck with it and got to the cause of the issue and fixed it. More
Got a appt quickly. Serv person exceptional in attitude, kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. More
As Smooth as a Shiny New Corolla! The first thing to catch my eye when I walked into the dealership was a whiteboard with MY FIRST NAME on it, welcoming me to the showroom. I was very The first thing to catch my eye when I walked into the dealership was a whiteboard with MY FIRST NAME on it, welcoming me to the showroom. I was very surprised and pleased to be expected and welcomed in this way. I had received a letter from the dealership alerting me to the opportunity of turning in my Camry a year early on the lease and looking at something new, so I thought I might see what was available, never thinking that I would be driving away a new car just a few hours later. Everyone at the dealership was friendly, accommodating, helpful, and FUN to work with. My salesman, Robert, was especially helpful and straightforward in his recommendations. We actually had our picture taken in front of my new Corolla. No matter who I meet with at Gates Toyota, I'm always treated like a welcome friend. The whole experience was smooth and easy. And I love my new car! More
Great service, long waits The service is always good, but it's frustrating trying to get in. If you aren't there early plan on waiting hours. You shouldn't have to get up at 6 The service is always good, but it's frustrating trying to get in. If you aren't there early plan on waiting hours. You shouldn't have to get up at 6 on a Saturday morning to get you oil change done before 10. Service Department should step up and help cover oil changes at busy times. More
Quick, pleasant service, done right. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. More