Gates Toyota

Bought a 2020 Corolla and am very happy with the car. The sales staff treated me well. I tried to cancel some service contracts the day after buying the car and was given the runaround by the finance departm sales staff treated me well. I tried to cancel some service contracts the day after buying the car and was given the runaround by the finance department. Terrible to deal with. Turned the overall experience into a nightmare. More

I visited the store several times in my attempt to find a new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. More

looking for a vehicle spacious and affordable? Gates is the right place to go. Mercedes helped me find the perfect vehicle for me and my 5 children and the monthly payment that would fit my budget. After t the right place to go. Mercedes helped me find the perfect vehicle for me and my 5 children and the monthly payment that would fit my budget. After trying several car lots the numbers just weren’t right. Mercedes took her time and found something that would work for me and something that was durable. She was so dedicated she came in on her day off to assist me with buying my vehicle. She saved me a lot of time and Hard inquiries on my credit report. Thank you so much Mercedes. Gates really does have an AWESOME worker that cares about her customers and not just a sale. Jason was also GREAT to work with in the business department, he explained everything to me, I didn’t feel pressured like I have at other places and he didn’t rush through things. I will def. refer Gates to my friends/family searching for a vehicle. More

Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More

Gates needs to do a much better job at social distancing and sanitizing. Did not feel safe there. I will wait to go back. Ugh. and sanitizing. Did not feel safe there. I will wait to go back. Ugh. More