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Gates Toyota

South Bend, IN

3.3
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

June 04, 2020

I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. More

by annat
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin, Michael Ferrara
Jun 04, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit with us! Thank you for allowing us to assist you. Thank you for your business and thanks for choosing Gates!

June 04, 2020

We were treated wonderfully! We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Tha More

by JKSTEVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Ryan Burdue, Christopher Johnson
Jun 05, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business and thanks for choosing Gates!

May 29, 2020

Great service! Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives ju More

by HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
May 29, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and help with your vehicle needs. Thank you for your business!

May 26, 2020

Appointment I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. More

by FVOYNOVICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
May 26, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback about your visit with us! Brian and our team do an excellent job and we are glad to hear about your positive experience. Thank you for allowing us to assist you and thanks for choosing Gates!

May 26, 2020

Outstanding - As Always! Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professio More

by KWSAVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Six, Brian Gardner
May 26, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit with us! We appreciate the opportunity to serve you and we look forward to working with you in the future. Thank you for your business and thanks for choosing Gates!

May 26, 2020

Sasha Pask started is off on a voyage to get a Tacoma. She was helpful in getting everything in line and explaining the different versions of the truck. Jeff Miller then took over and it was a painless t More

by btschelling
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Jeff Miller, Sasha Pask, Jason Westafer
May 27, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback and positive note! We are glad to hear you found the right Tacoma in the right color and we are glad to have helped make it happen. Thank you for allowing us to assist you and earn your business. If we can assist you further then please let us know. Thanks for choosing Gates!

May 24, 2020

Personable and friendly We were not actually shopping for the vehicle we purchased. We were approached by a very friendly and knowledgeable salesman and decided to go in and More

by T.ARMEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Strahan, Scott Blackford, Landon Wiegand
May 26, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback and we appreciate the opportunity to serve you. If there is anything we can do to assist you further then please let me know. Thank you for your business and thanks for choosing Gates!

May 24, 2020

The whole process was easy. They made it a quick process to get us in our new used car. No pressuring us into anything we didn’t want from start to finish. More

by BRENT.MELVIN269
Recommend Dealer
Yes
Employees Worked With
Jason Westafer
May 26, 2020 -

Gates Toyota responded

Hey Brent, Thank you for your great feedback! We appreciate the opportunity to serve you and thank you for your business. We look forward to assisting you again!

May 22, 2020

I have worked with Mike Fahey for over 20 years and his professionalism and knowledge is why I keep coming back to Gates. Excellent employer! More

by LUTOM5
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Paris Dickinson
May 26, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and help you find the right vehicle. Thank you for your business and thanks for choosing Gates!

May 21, 2020

I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war More

by JACCIM39
Recommend Dealer
No
Employees Worked With
Brian Gardner
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