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Gates Toyota

South Bend, IN

3.3
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

June 18, 2020

Visit for rear seat belt alarm. My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta design More

by RSC1964
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Ummel, Brian Gardner
Jun 19, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your service visit with us! We are glad to hear your rear seat belt system is working properly now. Thank you for your business and thanks for choosing Gates!

June 15, 2020

Adding rims Excellent service, excellent product, I am very happy with my service, I was done on time with an affordable price, I will recommend to others. More

by DREGULINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert, Brian Gardner
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business and thanks for choosing Gates!

June 14, 2020

As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne More

by MLH4PU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I cannot remember the other employees I worked with in the Service Center, Mike McNally, Stephen Mackin, Michael Ferrara
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We are happy to hear you were well cared for in our service department and sales department. We look forward to assisting you more in the future with your 2012 Toyota as well as helping you find your next vehicle. Thank you for your business and thanks for choosing Gates!

June 12, 2020

Recall Car was done earlier than expected. The employee who drove us home and picked us up was very nice and professional. He is a 5 star employee. More

by CROGERMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
Jun 12, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you and help service your vehicle. Thank you for your business and thanks for choosing Gates!

June 11, 2020

Replace faulty ECU for passenger air bag in Toyoto Corrolla. Service was completed in reasonable period of time. The service man was courteous and communicated very well. he knew exactly what needed to be done. More

by AMPASCUCCI259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i dont remember who I interacted with.
Jun 11, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you. Thank you for your business and thanks for choosing Gates!

June 10, 2020

General maintenance (oil change and tire rotation) for my 2017 Toyota Avalon and 2018 Toyota 4 Runner went off without a hitch. Quick and easy! More

by SSTCBONDO
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
Jun 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for your business!

June 10, 2020

In and out fast with no problems. I was in for an oil change and it was easy in and out. During the visit, I was told I needed new wiper blades. This was also completed. As faith wo More

by MARKRGREEN2201
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
Jun 10, 2020 -

Gates Toyota responded

Hey Mark, Thank you for your great feedback! We appreciate the opportunity to assist you and we look forward to seeing you again. Thank you for your business!

June 08, 2020

Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. More

by JOHN.J.GULANICK
Recommend Dealer
Yes
Employees Worked With
Trent Jackson, Drew Ummel, Brian Gardner, Stephen Mackin, Michael Ferrara
Jun 08, 2020 -

Gates Toyota responded

Hey John, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and we will continue working hard to bring the best. If we can assist you further then please let us know. Thank you for your business and thanks for choosing Gates!

June 08, 2020

I hate that I have to take my car here because it’s no other Chevy dealership around but I’ve had my car almost 3 years and every time I’ve taken it to gates I’ve come back with issues with the service th More

by lgoodman520
Recommend Dealer
No
Employees Worked With
Brian Gardner
June 05, 2020

Excellent service. Mike Fahey is always fun to work with. Have been leasing or purchasing from Gates for over 25 years. Always good service and pleasant surroundings. This new lease went well as usual. Thank More

by JESMLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Landon Wiegand
Jun 08, 2020 -

Gates Toyota responded

Hey there, Thank you for for your great review and your continued business! We appreciate the opportunity to continuing working with you and earning your business. Thank you for choosing Gates!

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