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Gates Toyota
South Bend, IN
792 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 792 reviews
June 25, 2020
new car purchase Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from the Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from them and from a time standpoint it was quick would recommend these to anyone More
by LWCHADLAKERS
Verified CustomerEmployees Worked With
Mike Fahey, Paris Dickinson, Jason Westafer
June 25, 2020
Was told I had one free service left in Dec 2019 that I had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everythin had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everything was closed and in quarantine in March, April, and May. It took more than two hours for my service. More
by SMODLINPURDUE
Employees Worked With
Idk who I worked with
June 25, 2020
service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to account for social distancing. More
by charschumann
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
June 25, 2020
Great effort by salesman.dealing with this dealership is net I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort w I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort was the deciding factor. More
by HFSCHWARZ
Employees Worked With
Robert Strahan, Steve Miller, Landon Wiegand
June 24, 2020
Disrespectful and Credit hogs I came in to trade my car in. at first everyone was kinda and friendly but after about 20 minutes everyone became hostile and i was waiting out by the I came in to trade my car in. at first everyone was kinda and friendly but after about 20 minutes everyone became hostile and i was waiting out by the front by the "offices" when i heard the "sales manager" say " Will he buy or nah", " can we hit his credit or nah" multiple times. This dealer doesn't care about the people. Only the cars they push. Now time to talk about my sales men. The first 2 cars i was shown were beat up and had damage and i was told these were the only options i had to choose from. Well when i told him i wasn't buying and i wanted to leave they popped up and started pointing me to other new cars to distract me. When i demanded they either put me in the car i wanted or i was leaving, magically they gave me the car i was looking for after 2 days. SO BUYER BEWARE!!! these guys will run your credit at least 20 times without you even knowing if you don't have notifications for them on. More
by BEWARE!
Employees Worked With
Brien Winston, Andy Radford
June 24, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
by BARBFARKAS
Employees Worked With
Kirk Ziegert, Marcus Turner, Brian Gardner, Stephen Mackin, Michael Ferrara
June 19, 2020
Excellent service Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I n Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I needed. Very pleased with the service at Gates Toyota. More
by Car Guy B
Employees Worked With
Michael Ferrara
June 19, 2020
Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being performed and inform us of other issues found and need to be serviced when inspected. More
by CLR46614
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
by DARTHURDODGE
Employees Worked With
Michael Ferrara
