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Gates Honda
Richmond, KY
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 292 reviews
March 18, 2019
They work hard to suit your needs Very professional sales person and staff. Love my car. Would definitely recommend. Travis went above and beyond to help me get the car I wanted Very professional sales person and staff. Love my car. Would definitely recommend. Travis went above and beyond to help me get the car I wanted More
by Civicsue
Employees Worked With
Travis Stine
March 16, 2019
Patrick was Amazing! I went to this dealership solely with the intent to test drive one of the Honda Civic Hatchback models but was very surprised by how professional and I went to this dealership solely with the intent to test drive one of the Honda Civic Hatchback models but was very surprised by how professional and kind the entire staff was. Patrick Ellis was my sales associate and he not only knew his stuff but went above and beyond to help me on my test drive. (Spoiler I ended up taking the car home with me that day) Thanks again Patrick! Great work! More
by rbale9
Employees Worked With
Brian McMahan, Patrick Ellis
March 16, 2019
Easy lease transition to car purchade Matt Slasher was very helpful when we decided to keep our leased car. He made the purchase easy and provided a number of alternatives. The process was Matt Slasher was very helpful when we decided to keep our leased car. He made the purchase easy and provided a number of alternatives. The process was straightforward and handled in a reasonable period of time. More
by Tom L
Employees Worked With
Matthew Slusher
March 15, 2019
Amazing customer service Travis is easily the best person I have ever worked with when it came to getting a car. He made the entire process painless and is really there to hel Travis is easily the best person I have ever worked with when it came to getting a car. He made the entire process painless and is really there to help the customers. Highly recommended!! More
by DK109
Employees Worked With
Travis Stine
March 15, 2019
Gates Honda is my forever dealership Big thanks to Alan and Matt for making my experience a smooth one! They both went above and beyond to make sure I got the car I wanted! Big thanks to Alan and Matt for making my experience a smooth one! They both went above and beyond to make sure I got the car I wanted! More
by Kiffenkhacker
Employees Worked With
Alan Scott, Brian McMahan, Matthew Slusher
March 15, 2019
Honda CRV round 2 Closed my second lease on a Honda CRV with Gates and Travis and couldn't be happier. There was some back and forth and a few tense moments in the nego Closed my second lease on a Honda CRV with Gates and Travis and couldn't be happier. There was some back and forth and a few tense moments in the negotiation, but at the end of the day we got the deal we needed and are now back in our 2nd CRV in a row through Gates. Round 3 in 2022!! More
by Smith2104
Employees Worked With
Gary Settles, Brian McMahan, Travis Stine
March 15, 2019
Yee Haw Kimberly at Gates Honda will get you right! They can get anything you want! Great customer service and personable staff. Highly recommended. Get chu s Kimberly at Gates Honda will get you right! They can get anything you want! Great customer service and personable staff. Highly recommended. Get chu some! More
by BcTackett
Employees Worked With
Kimberly Wesley
March 15, 2019
Great costumer service Travis was very helpful during the car buying process. He was not pushy but gave us the information we needed and answered any questions we had. Overa Travis was very helpful during the car buying process. He was not pushy but gave us the information we needed and answered any questions we had. Overall great experience. More
by Michele3
Employees Worked With
Travis Stine
March 15, 2019
Found the right car for me Travis helped me find the car that I needed. I had some specifications that I needed going in, and Travis found a car that fit all of them and never Travis helped me find the car that I needed. I had some specifications that I needed going in, and Travis found a car that fit all of them and never tried to push me off of my points. More
by Anthony.devarti
Employees Worked With
Travis Stine
March 13, 2019
Kept their word I found the car online on their website. After advising them how interested we were in this particular car. They understood that it might take me a we I found the car online on their website. After advising them how interested we were in this particular car. They understood that it might take me a week or so to get there because I lived 6.5 hours away. They took me at my word and they kept their word and held the car for me until I was able to make it up to Kentucky. Having a dealership that keeps their word is hard to find in this day and age. I will not forget it. More
by jaycurtis1970
Employees Worked With
Matthew Slusher
