Gates Honda

Feeling good about our new car. Our initial contact was with Kimberly. She was very professional and knowledgeable in helping us understand the pro's and con's between a Pilot and Our initial contact was with Kimberly. She was very professional and knowledgeable in helping us understand the pro's and con's between a Pilot and CR-V. She also helped in explaining the differences between CR-V models. Although we only met personally with her one time, Kimberly stayed in touch and kept us informed of opportunities via email and texting over a 3 -4 month period. She is the reason we returned to the dealership. When we returned to the dealership (without an appointment) Kimberly was busy with another customer and we were referred to Jordan. Jordan is new with only 3 days on the floor prior to our visit. We found him to be professional, friendly, enthusiastic and very knowledgeable in explaining the many features included on the CR-V EX-L. Not being a tech savvy buyer, Jordan was patient and provided us with useful, straight forward explanations that we could understand. He was quick to show us various models, colors, interiors, etc in helping us find the CR-V we wanted. When we began discussing trade-ins and pricing, Jordan sought the help of others and did so in a timely manner. We were not ready to make a decision that day and made an appointment to return the following day. When we returned, Jordan had the CR-V we were interested in buying staged and ready for us. Since we didn't agree in the initial price, Jordan facilitated bringing in the people needed to complete the deal. Negotiations were polite and direct and an agreement was reached in a reasonable period of time. Our only complaint was the time it took to complete the paper work as we waited over an hour to sign the documents. Also, Alan was called upon to during our visit to fix a problem in setting up the radio and he was super, solving the problem in 5 minutes. More

Buying my new car. Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pus Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pushy or hard pressured me in any way . He took the time and answered all my questions. Monica was always there when David couldn't be, she was just so nice and friendly would go there again. TY David & Monica More

Got a certified Honda Civic Car is well maintained and clean. Quick response and best customer support. Hassle free processes and paperwork. Developed a good trustworthy custo Car is well maintained and clean. Quick response and best customer support. Hassle free processes and paperwork. Developed a good trustworthy customer relation. Overall good car purchase experience. More

Certified CR-V from Matthew Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employ Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employer. We will return for any future business that we might have. More

CPo crv Very good person I Would recommend to anyone. Very knowledgeable. Asked several questions and got good answers. Showed us all the features for this Very good person I Would recommend to anyone. Very knowledgeable. Asked several questions and got good answers. Showed us all the features for this car and helped us very much. More

Staff was great! This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted t This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted to stay in. They found us a great late model SUV with low miles within our price point. David Johnson helped to get our paper work together and got us out in a timely manner. This definitely won't be the last time we come here! More

Sales personal were very nice and helpful. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. More

The Car of my Dreams This man, this angel sent from the Lord above, helped me get the car of my dreams. It's a 09 Honda Accord. Not to new, not to old, just the right amou This man, this angel sent from the Lord above, helped me get the car of my dreams. It's a 09 Honda Accord. Not to new, not to old, just the right amount of car for a guy like me. One that says "Yeah I go to the bar on a Friday night, but I like to arrive in above average luxury." It would not have been possible without Travis and the people at Gates Honda. They're a blessing I did not deserve. More

Excellent experience Working with Travis to suite my car needs well exceeded expectations. While being very professional, he made me feel comfortable about trusting someon Working with Travis to suite my car needs well exceeded expectations. While being very professional, he made me feel comfortable about trusting someone to help me with such a large decision. I would do business with him again in a heartbeat. More

Great! Very resourceful help while researching and viewing different options. As an indecisive consumer, I so so appreciate the help that I received while ca Very resourceful help while researching and viewing different options. As an indecisive consumer, I so so appreciate the help that I received while car shopping. More