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Gates Honda

Richmond, KY

4.8
292 Reviews

1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 292 reviews

March 23, 2019

Certified CR-V from Matthew Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employ More

by tabsd102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, Brian McMahan, Matthew Slusher
May 15, 2019 -

Gates Honda responded

Your kind words are so appreciated and we thank you for allowing Matthew the opportunity to earn your business. Matthew works very hard for his customers' so we're pleased to hear your experience was an enjoyable one. Thank you for your kind words and trust in us!

March 23, 2019

CPo crv Very good person I Would recommend to anyone. Very knowledgeable. Asked several questions and got good answers. Showed us all the features for this More

by Grumpy1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, Brian McMahan, Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you for your feedback and 5-star rating of us! We so appreciate it!

March 23, 2019

Got a certified Honda Civic Car is well maintained and clean. Quick response and best customer support. Hassle free processes and paperwork. Developed a good trustworthy custo More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Settles, Brian McMahan, Kimberly Wesley
May 15, 2019 -

Gates Honda responded

Thank you for sharing your purchase experience! We hope you enjoy your Honda Civic!

March 22, 2019

Sales personal were very nice and helpful. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. More

by Irenef
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, Brian McMahan, Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your vehicle purchase! Thank you for providing your purchase experience feedback to us!

March 22, 2019

Staff was great! This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted t More

by Jeff M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, David Johnson
May 15, 2019 -

Gates Honda responded

Congratulations on your SUV purchase! Thank you for sharing your experience with David and Lance. Your trust and business is so appreciated!

March 20, 2019

The Car of my Dreams This man, this angel sent from the Lord above, helped me get the car of my dreams. It's a 09 Honda Accord. Not to new, not to old, just the right amou More

by Afritz37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Always our pleasure to serve you! Congratulations on your Honda Accord!

March 20, 2019

Excellent experience Working with Travis to suite my car needs well exceeded expectations. While being very professional, he made me feel comfortable about trusting someon More

by Rady123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you for taking time to share your purchase experience with Travis!

March 20, 2019

Great! Very resourceful help while researching and viewing different options. As an indecisive consumer, I so so appreciate the help that I received while ca More

by Vada222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Always our pleasure! Thank you for allowing Gates Honda to serve you!

March 20, 2019

Great experience A great experience overall. Patrick Ellis, Gary Settles, and Brian McMahan were outstanding and extremely patient and helpful. We told them our needs More

by BCotton1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Settles, Brian McMahan, Patrick Ellis
May 15, 2019 -

Gates Honda responded

This is great to hear! Thank you for offering your kind words and recommendation of Patrick, Gary and Brian! They each work extremely hard for their customers' so it's wonderful to see you were able to experience this first hand. Thank you for allowing our Gates Honda family serve your family.

March 19, 2019

Thanks Ms. Reed Got thank my hard working sister for putting in all the time to get me a truck, and Brian for making it happen! Thanks Again. More

by RREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Monica Reed
May 15, 2019 -

Gates Honda responded

Thank you! It is always our pleasure and we're pleased to hear about your truck purchase! Thank you so much for your business!

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