Gates Honda

Travis was knowledgeable and friendly. He seemed to honestly care about us and our needs instead of just trying to sell us a car. Great work was knowledgeable and friendly. He seemed to honestly care about us and our needs instead of just trying to sell us a car. Great work More

Love my CRV Patrick made my car purchase as smooth as silk. It was the most comfortable environment, met with all people that would deal with my new CRV down the Patrick made my car purchase as smooth as silk. It was the most comfortable environment, met with all people that would deal with my new CRV down the line,not to say a good deal Also, everyone was friendly and i genuinely felt they cared..My kind of place.!! ..Been to other dealerships, not so good..Patrick was young,energetic and never pressured me..I am very happy with my purchase... More

Love my sport Civic.. Patrick, Alan and Brian were wonderful from the test drive to the final paperwork, no pressure! They followed up to ensure all questions were answere Patrick, Alan and Brian were wonderful from the test drive to the final paperwork, no pressure! They followed up to ensure all questions were answered. This was the easiest car purchase I have ever made. I feel like I could call them at any time with any concerns. More

Excellent Customer Service I recently bought a car from the Gates dealership and received beyond excellent customer service from Matt Slusher. I highly recommend going to Gates I recently bought a car from the Gates dealership and received beyond excellent customer service from Matt Slusher. I highly recommend going to Gates for any car based on the customer service I received from Mr. Slusher alone. More

Amazing customer service The reason I’m giving a 5 star rating Travis is because he was very welcoming and also knowledgeable about the vehicle I was interested in. He has eve The reason I’m giving a 5 star rating Travis is because he was very welcoming and also knowledgeable about the vehicle I was interested in. He has even helped me to better understand some of the features on my car months after I made the purchase. He definitely deserves some recognition for his fantastic work! More

Easy P Z Travis really made the purchase process easy for me! I was dreading going to the car dealership, but I immediately realized Travis was different that Travis really made the purchase process easy for me! I was dreading going to the car dealership, but I immediately realized Travis was different that what I was expecting! Love my new Honda! More

Best customer service in the business I leased my Toyota from Matthew Slusher and will definitely be coming back after my lease is up to buy another Toyota or maybe a Honda! The Gates Auto I leased my Toyota from Matthew Slusher and will definitely be coming back after my lease is up to buy another Toyota or maybe a Honda! The Gates Auto family is by far the best in the business and make it so easy to buy a car. More

AMAZING SALE EXPERIENCE! Travis was so GREAT to work with! Will definitely recommend him to all my friends! Couldn’t ask for a better sales experienece! Thanks again! Travis was so GREAT to work with! Will definitely recommend him to all my friends! Couldn’t ask for a better sales experienece! Thanks again! More

Feeling good about our new car. Our initial contact was with Kimberly. She was very professional and knowledgeable in helping us understand the pro's and con's between a Pilot and Our initial contact was with Kimberly. She was very professional and knowledgeable in helping us understand the pro's and con's between a Pilot and CR-V. She also helped in explaining the differences between CR-V models. Although we only met personally with her one time, Kimberly stayed in touch and kept us informed of opportunities via email and texting over a 3 -4 month period. She is the reason we returned to the dealership. When we returned to the dealership (without an appointment) Kimberly was busy with another customer and we were referred to Jordan. Jordan is new with only 3 days on the floor prior to our visit. We found him to be professional, friendly, enthusiastic and very knowledgeable in explaining the many features included on the CR-V EX-L. Not being a tech savvy buyer, Jordan was patient and provided us with useful, straight forward explanations that we could understand. He was quick to show us various models, colors, interiors, etc in helping us find the CR-V we wanted. When we began discussing trade-ins and pricing, Jordan sought the help of others and did so in a timely manner. We were not ready to make a decision that day and made an appointment to return the following day. When we returned, Jordan had the CR-V we were interested in buying staged and ready for us. Since we didn't agree in the initial price, Jordan facilitated bringing in the people needed to complete the deal. Negotiations were polite and direct and an agreement was reached in a reasonable period of time. Our only complaint was the time it took to complete the paper work as we waited over an hour to sign the documents. Also, Alan was called upon to during our visit to fix a problem in setting up the radio and he was super, solving the problem in 5 minutes. More

Buying my new car. Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pus Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pushy or hard pressured me in any way . He took the time and answered all my questions. Monica was always there when David couldn't be, she was just so nice and friendly would go there again. TY David & Monica More