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Gates Honda
Richmond, KY
294 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 294 reviews
November 26, 2019
This is the BEST CAR DEALERSHIP! They are so easy to deal with and so accommodating! They offer the smoothest transition to getting into a new car! with and so accommodating! They offer the smoothest transition to getting into a new car! More
by Pmflanery2
Employees Worked With
Brian McMahan, Matthew Slusher
October 31, 2019
Kimberly Wesley, great to work with Kimberly was great to work with in the purchase of a 2019 CR-V. She was able to locate the exact model and trim level I requested from off site in ju Kimberly was great to work with in the purchase of a 2019 CR-V. She was able to locate the exact model and trim level I requested from off site in just a few short days. She was able to have the car delivered to my home. The car arrived clean and with a full tank of gas! Kimberly helped the delivery guy hook up my phone to the car Bluetooth remotely from the dealership. Kimberly had excellent communication with me every step of the way through the process either with phone calls, voice messages, or text messages. I would recommend Gates Honda and Kimberly to family and friends. More
by CRV#3
Employees Worked With
Kimberly Wesley
October 29, 2019
Excellent customer service from Monica Reed at Gates Excellent customer service from Monica Reed at Gates Honda. She was very knowledgeable, took the time to answer all my questions without making me f Excellent customer service from Monica Reed at Gates Honda. She was very knowledgeable, took the time to answer all my questions without making me feel rushed or pressured into anything. Monica went above and beyond to make my visit enjoyable. Thank you Monica for all your help. More
by Gwen
Employees Worked With
Monica Reed
October 25, 2019
They work miracles Austin Mikel is great! Very patient and so helpful. I recommend Honda to anyone in need of an automobile. I'm loving my new ride! Austin Mikel is great! Very patient and so helpful. I recommend Honda to anyone in need of an automobile. I'm loving my new ride! More
by Janice
Employees Worked With
Austin mikel, Brian McMahan
October 21, 2019
Matt Slusher, great to work with! We love our new CRV! Thanks to Matt Slusher for being a terrific sales person for Gates. He was very helpful and spent a lot of time with us. Matt We love our new CRV! Thanks to Matt Slusher for being a terrific sales person for Gates. He was very helpful and spent a lot of time with us. Matt is not a high pressure sales person..which we would not have liked. He knows the vehicles well. Would recommend Gates and Matt to anyone. More
by Cindy
Employees Worked With
Lance Royalty, Brian McMahan, Matthew Slusher
August 31, 2019
Best experience in buying a car. My sales person was Monica Reed. This was the most pleasant and easy experience I have ever had purchasing a car. She was pleasant and knowledgeable a My sales person was Monica Reed. This was the most pleasant and easy experience I have ever had purchasing a car. She was pleasant and knowledgeable about her cars. This was also a quick in and quick out due to her efficiency. More
by Jerry S
Employees Worked With
Monica Reed
August 30, 2019
Excellent! Gates Honda and Matthew Slusher were fantastic to work with! We drove from out of town and they met us at the door when we got there. Gave us more for Gates Honda and Matthew Slusher were fantastic to work with! We drove from out of town and they met us at the door when we got there. Gave us more for our trade than anyone else around offered us and had us in a new vehicle and out the door within our time frame restriction (had somewhere to be). They were (hands down) one of the best dealerships we have ever worked with. Definitely worth the out of town drive! More
by Stepherd
Employees Worked With
Matthew Slusher
August 25, 2019
Thank You! I had a great experience at Gates Honda. I asked for a quote online and was soon contacted by Matt. He worked an incredible deal with me and was true I had a great experience at Gates Honda. I asked for a quote online and was soon contacted by Matt. He worked an incredible deal with me and was true to his word. Previous experiences purchasing cars had left me a little skeptical. There were no secrets to be exposed late in the process. Everything was up front and honest. The day after I contacted them online, I got the deal I was promised. Matt was courteous and professional. I will be sharing with others about my experience at GatesHonda. I’m sure I’ll be a repeat customer. Thank you! More
by RBell
Employees Worked With
Gary Settles, Brian McMahan, Matthew Slusher
August 09, 2019
David Johnson Awesome. David is courteous, friendly, knowledgeable salesperson. He is wonderful to work with and helped me find just what I needed a previously owned Highlan David is courteous, friendly, knowledgeable salesperson. He is wonderful to work with and helped me find just what I needed a previously owned Highlander. Happy!!! More
by Anne
Employees Worked With
David Johnson
July 17, 2019
The perfect car buying experience. From the time we started the process there was patience, respect and compromise. I appreciated the way the consultant and manager worked together with From the time we started the process there was patience, respect and compromise. I appreciated the way the consultant and manager worked together without all the “back and forth” waiting game. More
by Lula
Employees Worked With
Gary Settles, David Johnson
