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Gates Honda
Richmond, KY
292 Reviews
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Showing 292 reviews
October 29, 2019
Excellent customer service from Monica Reed at Gates Excellent customer service from Monica Reed at Gates Honda. She was very knowledgeable, took the time to answer all my questions without making me f Excellent customer service from Monica Reed at Gates Honda. She was very knowledgeable, took the time to answer all my questions without making me feel rushed or pressured into anything. Monica went above and beyond to make my visit enjoyable. Thank you Monica for all your help. More
by Gwen
Employees Worked With
Monica Reed
October 25, 2019
They work miracles Austin Mikel is great! Very patient and so helpful. I recommend Honda to anyone in need of an automobile. I'm loving my new ride! Austin Mikel is great! Very patient and so helpful. I recommend Honda to anyone in need of an automobile. I'm loving my new ride! More
by Janice
Employees Worked With
Austin mikel, Brian McMahan
October 21, 2019
Matt Slusher, great to work with! We love our new CRV! Thanks to Matt Slusher for being a terrific sales person for Gates. He was very helpful and spent a lot of time with us. Matt We love our new CRV! Thanks to Matt Slusher for being a terrific sales person for Gates. He was very helpful and spent a lot of time with us. Matt is not a high pressure sales person..which we would not have liked. He knows the vehicles well. Would recommend Gates and Matt to anyone. More
by Cindy
Employees Worked With
Lance Royalty, Brian McMahan, Matthew Slusher
August 31, 2019
Best experience in buying a car. My sales person was Monica Reed. This was the most pleasant and easy experience I have ever had purchasing a car. She was pleasant and knowledgeable a My sales person was Monica Reed. This was the most pleasant and easy experience I have ever had purchasing a car. She was pleasant and knowledgeable about her cars. This was also a quick in and quick out due to her efficiency. More
by Jerry S
Employees Worked With
Monica Reed
August 30, 2019
Excellent! Gates Honda and Matthew Slusher were fantastic to work with! We drove from out of town and they met us at the door when we got there. Gave us more for Gates Honda and Matthew Slusher were fantastic to work with! We drove from out of town and they met us at the door when we got there. Gave us more for our trade than anyone else around offered us and had us in a new vehicle and out the door within our time frame restriction (had somewhere to be). They were (hands down) one of the best dealerships we have ever worked with. Definitely worth the out of town drive! More
by Stepherd
Employees Worked With
Matthew Slusher
August 25, 2019
Thank You! I had a great experience at Gates Honda. I asked for a quote online and was soon contacted by Matt. He worked an incredible deal with me and was true I had a great experience at Gates Honda. I asked for a quote online and was soon contacted by Matt. He worked an incredible deal with me and was true to his word. Previous experiences purchasing cars had left me a little skeptical. There were no secrets to be exposed late in the process. Everything was up front and honest. The day after I contacted them online, I got the deal I was promised. Matt was courteous and professional. I will be sharing with others about my experience at GatesHonda. I’m sure I’ll be a repeat customer. Thank you! More
by RBell
Employees Worked With
Gary Settles, Brian McMahan, Matthew Slusher
August 09, 2019
David Johnson Awesome. David is courteous, friendly, knowledgeable salesperson. He is wonderful to work with and helped me find just what I needed a previously owned Highlan David is courteous, friendly, knowledgeable salesperson. He is wonderful to work with and helped me find just what I needed a previously owned Highlander. Happy!!! More
by Anne
Employees Worked With
David Johnson
July 17, 2019
The perfect car buying experience. From the time we started the process there was patience, respect and compromise. I appreciated the way the consultant and manager worked together with From the time we started the process there was patience, respect and compromise. I appreciated the way the consultant and manager worked together without all the “back and forth” waiting game. More
by Lula
Employees Worked With
Gary Settles, David Johnson
June 16, 2019
Excellent buying experience! This is our second vehicle purchased from Gates Honda and once again the sales staff was amazing. We had an amazing experience purchasing our new pil This is our second vehicle purchased from Gates Honda and once again the sales staff was amazing. We had an amazing experience purchasing our new pilot. Kim assisted us and she was very patient as we looked at and test drove what felt like every trim level available. Kim was very knowledgeable about the product and made the process enjoyable. My wife and I couldn’t have asked for a better purchasing experiencing. Allen Scott, Brian, and Lance were also pleasurable to interact with. Thank you to the whole team for providing such a wonderful service. More
by cthrower
Employees Worked With
Lance Royalty, Alan Scott, Brian McMahan, Kimberly Wesley
June 12, 2019
THE BEST FREAKIN DEALERSHIP I would highly recommend this dealership as well as Travis as the salesperson they have my lifelong business! The staff are very friendly and are easy I would highly recommend this dealership as well as Travis as the salesperson they have my lifelong business! The staff are very friendly and are easy to work with! Management and finance are awesome too! More
by keltonruble
Employees Worked With
Travis Stine
