Gates Chevy World

I cannot possibly explain with words how grateful I’m for the team at Chevy G. World for making my life easier by finding an affordable and very fitting car for my needs. Especially I would like to thank Jul the team at Chevy G. World for making my life easier by finding an affordable and very fitting car for my needs. Especially I would like to thank Julio Perez and Ralph Carratura who made all this possible. You guys are the best, me and my family appreciate your business. I would definitely recommend this place surrounded by nice and very capable people. 😊 More

One word I can use with confidence regarding Andrew Richards is PROFESSIONAL. He was able to come up with a vehicle that perfectly fit my needs in a couple of days. The details of the transaction wen Richards is PROFESSIONAL. He was able to come up with a vehicle that perfectly fit my needs in a couple of days. The details of the transaction went smoothly. I would recommend him to anyone in need of a new or used car. Thanks. More

Professional, Attentive, Curteous In my opinion, Andrew really put forth a full effort in trying bring a buyer and seller together. As such, I would strongly recommend working with And In my opinion, Andrew really put forth a full effort in trying bring a buyer and seller together. As such, I would strongly recommend working with Andrew... I am sure that you will not be disappointed in his willingness to get the job done. Mark More

Horrible customer service! We strongly urge consumers who are shopping for cars, body work, or parts to go somewhere else! This dealership and its employees have gone downhill.. We strongly urge consumers who are shopping for cars, body work, or parts to go somewhere else! This dealership and its employees have gone downhill... The management pretends to care for the customers, while there true focus is to bully the public for profits. This company has a lot of 1 star reviews so please read them carefully!! Employees in sales, service, and management lied to me about a Cadillac SRX stating that it had been serviced, but they could not provide any service records... PLEASE RUN THE OTHER WAY!!! More

They lied to me! Long wait times. Employees who lie. Horrible customer service. Inadequate vehicles with car fax problems. Clint Emberton in sales lost my family’s bus Long wait times. Employees who lie. Horrible customer service. Inadequate vehicles with car fax problems. Clint Emberton in sales lost my family’s business due to his aggressive response to our complaint about a vehicle being sold out from under us. In the sales business the customer is usually right. I eagerly recommend that you shop around, do your homework, read all negative reviews thoroughly, and consider all other options. Bottom line: do yourself a favor and go somewhere else! More

Friendly, fair dealership! I bought a new Chevy from Andrew. He was very professional and straightforward. He was attentive to my needs and worked hard to make sure I got exactly what I wanted within my Andrew. He was very professional and straightforward. He was attentive to my needs and worked hard to make sure I got exactly what I wanted within my budget. Couldn’t be happier! More

Completely Painless and Enjoyable Experience! Thanks Jeramie I had been shopping for a newer truck for about a year off and on. Jeramie Hicks helped me find a new Silverado 2500HD that was last years model, and I had been shopping for a newer truck for about a year off and on. Jeramie Hicks helped me find a new Silverado 2500HD that was last years model, and it was a good deal considering it was new. He was extremely easy to work with, extremely low pressure compared to other salesmen I had dealt with over the year, he was knowledgeable but also genuinely helpful. It felt like I was buying a truck from a family member who cared about me individually. Can't stress enough how much I was thankful for his attitude and process. Thank you Gates, and Jeramie and I will be back again to buy my next truck from you! More

I had a great experience at Gates Chevy world. Andrew Richards found me the perfect match almost immediately. I told him what I was looking for in a car and he really came through and made the whole proc Richards found me the perfect match almost immediately. I told him what I was looking for in a car and he really came through and made the whole process a breeze. He was kind, patient, and very easy to work with. They also gave me a very fair deal on my trade in. I would highly recommend Gates whether you need a new car or one of the quickest and cheapest oil changes in town. More

Wonderful Experience I went into Gates Chevy World on McKinley with the intention of trading in my 2015 Camaro for a brand new Equinox. I was greeted by my salesman, A I went into Gates Chevy World on McKinley with the intention of trading in my 2015 Camaro for a brand new Equinox. I was greeted by my salesman, Andrew Richards. He was exceptionally polite, professional and knowledgeable. I did not drive the Camaro to the dealer but that didn't matter. They gave me a fair trade in value of the Camaro sight-unseen. Andrew found the equinox I liked and I was in and out in no time. The following day Andrew delivered my new equinox to my home and went back with the camaro. The process was easy from start to finish, and I have nothing but positive things to say. A+ More

BEWARE!!!! WARNING!!!! STAY AWAY!!!! BEWARE!!not all cars are certified, they tell you what they will do for you then don't follow thru, CAN NOT TRUST WHAT THEY TELL YOU,told me they woul BEWARE!!not all cars are certified, they tell you what they will do for you then don't follow thru, CAN NOT TRUST WHAT THEY TELL YOU,told me they would offer extended warranty to come back following day to pick up the paper work, went back was then told to go to a different,on Monday because it was Friday,then was called and told to bring in the following Monday which I did and they did not give me the warranty promised by then I had had the car too long to back out of the deal I was cornered in room with three different individuals in and out of room, they lie and don't follow thru what they promise they will get you one way or another,I am going to post all over social media and may even protest them and there practices in front of store but not on their property then try to put bad rating and wont allow go figure More