Gates Chevy World
Mishawaka , IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I went for my oil change and specifically asked about my tires in August. The technician marked all 4 green at least 6/32. My husband was driving in the rain and we kept hydroplaning. He looked at my ti tires in August. The technician marked all 4 green at least 6/32. My husband was driving in the rain and we kept hydroplaning. He looked at my tires and said my front ones were balled. I went to get my tires rotated and they said they couldn't because my car wasn't safe to drive. 2 tires were 2/32 and 1 was 1/32! The other one was fine somehow. I had to get 4 new tires immediately. This was within a few weeks of my oil change and my tires were definitely not balled in that short of time. The technician obviously didn't check my tires. I specifically asked if they were checked because I thought they were going to need replacing soon. I relied on the technician to do their job and keep my family safe. Instead I was driving on tires that weren't safe which put my family at risk. I have anxiety with driving anyway because my dad died in a car accident. I was very disappointed with this. I called and told the person in the service department what happened and they said they would alert a manager and gave me free oil change. This was me using my free oil change. I will not be returning again as my trust in your company was lost. More
Good experience as usual the service department engages well with the customer and that is becoming more difficult to find in the world well with the customer and that is becoming more difficult to find in the world More
The service at Gates is terrific! The Gates team always delivers, and I would recommend them. The Gates team always delivers, and I would recommend them. More
Technicians are NOT doing quality work. Ended up with a gasket leak that could have been catastrophic! Left oily hand prints everywhere. And they don't properly inflate tires. I shouldn't h Ended up with a gasket leak that could have been catastrophic! Left oily hand prints everywhere. And they don't properly inflate tires. I shouldn't have to check your tech's work! However Jonny is really awesome! Shows compassion and kindness. More
JOHN was very professional,well mannered and did 100% 110% completion, I will definitely use him for my next service director that’s for sure again very professional 110% completion, I will definitely use him for my next service director that’s for sure again very professional More
Very good They were fast and affordable overall a great experience would recommend to a family member experience would recommend to a family member More
A great chevy dealership both my purchase and service was exceptional Will recommend you to friends and family exceptional Will recommend you to friends and family More
It was a very cold day. Hannah met me outside and invited me inside to register my vehicle, rather than to wait in line for “my turn”. Hannah met me outside and invited me inside to register my vehicle, rather than to wait in line for “my turn”. More



