Gates Chevy World
Mishawaka , IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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My experience with the dealership’s online sales team was disappointing. The online process didn’t save me any time—in fact, it added unnecessary back-and-forth before turning me over to the regular sales te disappointing. The online process didn’t save me any time—in fact, it added unnecessary back-and-forth before turning me over to the regular sales team anyway. I never saw an actual sticker price and was only given verbal numbers, and all negotiating was done on a blank sheet of paper, which felt unprofessional and lacking transparency. It was clear the priority was making a sale today, not earning a long-term customer. The sales team seemed unfamiliar with basic Chevrolet product features, including that the owner’s manual is available in the app. The focus was consistently on monthly payments rather than the actual price of the vehicle. Overall, the process felt rushed, opaque, and not customer-focused. More
The staff are courteous and professional. The waiting area was clean and tidy. It was great to have coffee and watch TV while waiting. The waiting area was clean and tidy. It was great to have coffee and watch TV while waiting. More
I was happy with my experience when buying my malibu, everyone was very nice and helpful. everyone was very nice and helpful. More
I have always leased my cars from Gates ! ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. More
As usual, I had a great experience at Gates; Chris Aguilar did a great job keeping informed about the progress of the job. Aguilar did a great job keeping informed about the progress of the job. More
Always friendly. If something is worth fixing and they have time they do it right away or they assure it will be ok until the next day and makevan appointment for yo If something is worth fixing and they have time they do it right away or they assure it will be ok until the next day and makevan appointment for you to come in. More
Overnighted a radiator hose and it took 6 days? Why, I was told the parts department screwed up 1 day after it did not arrive. My company overnights product all the the time and this is not accepta Why, I was told the parts department screwed up 1 day after it did not arrive. My company overnights product all the the time and this is not acceptable. More
Always listening to my needs great customer service. I rate service a 10 Thankyou see u my next oil change I rate service a 10 Thankyou see u my next oil change More



