Gates Chevy World
Mishawaka , IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Gates staff was very polite and courteous. My wait time was much less than expected. My wait time was much less than expected. More
Excellent service responsive to my needs. All work done as needed. Will be coming back for next service. All work done as needed. Will be coming back for next service. More
No problem other than taking longer than expected but that sometimes happens I'm not complaining that sometimes happens I'm not complaining More
I didn't feel valued upon arrival to the service area. I never do. No one says hello. They won't even look at you. I stand there obviously needing assistance and no one even bothers to say 'good morning' I never do. No one says hello. They won't even look at you. I stand there obviously needing assistance and no one even bothers to say 'good morning' or 'welcome in' or 'how can I help you.' I just stand there at the desk and wait until someone is annoyed enough to utter a word to me. It's absolutely horrible customer service if I'm being honest ... and it's not much better anywhere else. Unfortunately, people make assumptions and treat certain people differently for no good reason. There's definitely room for improvement. More
Brad and jason are great. They fixed our vehicles quickly and were very nice. The vehicles look amazing. They fixed our vehicles quickly and were very nice. The vehicles look amazing. More
I had a really pleasant experience. My sales person Terry Calvin was great. Everything I had to do to finish my purchase went smoothly. I will definitely be doing business with Gates i My sales person Terry Calvin was great. Everything I had to do to finish my purchase went smoothly. I will definitely be doing business with Gates in the future. More
I was in from Colorado and when my truck broke down John jumped through hoops to get me back on the road to get back home. jumped through hoops to get me back on the road to get back home. More
A very friendly environment, and very simple to set up an appointment with the fleet department. appointment with the fleet department. More



