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Gastonia Nissan

Gastonia, NC

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165 Reviews

2275 E. Franklin Blvd

Gastonia, NC

28055

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165 Reviews of Gastonia Nissan

March 22, 2024

If you going to buy a car dont buy from nissan they Just want you money they are sell garbage.i pay 64 thaousand for a nissan frontier 4x4 2017 and they soy they dont going to fix the problem .i give them 0 More

by Yonyavila86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Vandenberg
December 28, 2023

I purchased a used vehicle in November. The sales person was very nice, but the overall experience was not so pleasant. After much thought , i decided to write this review so that someone More

by Frankie
Purchase Time
Recommend Dealer
No
Employees Worked With
Nia Cannedy, general manager in office at front
October 09, 2023

Always look at the online price 1st because it is a lot less than the sticker price. They made me feel like I was getting an awesome price of $2600 off but if you look at the online price it was only a $10 More

by radams2483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't know
July 28, 2023

Not cool. I called to cancel & reschedule an appt. I wanted to get an oil change while I was there for the recall.. I was promised by the lady she'd call me ba More

by lugosi1967
Recommend Dealer
No
Employees Worked With
I don't remember the girls name.
June 15, 2022

Let me start off with I purchased my vehicle brand new and no issues with the purchase of my vehicle. It wasn't until owning, servicing and have paid off my vehicle that I began to have trouble. The 5th y More

by Am S.
Price
Recommend Dealer
No
Employees Worked With
William Tyler Dennis, Stacy Keller, Rolando Gonzalez, Taylor Theodors, Brandon "Scott" C. (364), Jerry Sanchez, Francisco Ramos (603) , Hunter Yates,
April 09, 2022

First I had a bad experience with my purchase here, which I already gave a review on that situation. Oil changes, up to 6 are free but the past two times I went for an oil change they've told me all this ad More

by Bruno20574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can't remember the guy's name that checked me in
Apr 11, 2022 -

Gastonia Nissan responded

Please give me a call at your earliest convenience so that we may address your concerns. Based on the name above (Bruno20574), we are unable to locate anyone by that name in our system. You may contact Justin Gainey, Service Director; Tyler Dennis, Service Manager or myself, Kimberly Vandenberg, Executive Assistant. We are committed to excellence in customer service.

March 23, 2022

Very unprofessional when it comes to management inconsistent, Better off going to pay here by here More

by kirkpatrickwright
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath, Eric
Apr 05, 2022 -

Gastonia Nissan responded

I apologize for the delayed response to your review! I had passed your information along to our General Sales Manager and he reached out. I understand you've spoken in the interim and while the outcome may not have worked out this time, we hope you were satisfied with his handling of things. We hate to get negative reviews but we will use this as a teaching opportunity for the future and we appreciate you bringing it to our attention. If I can be of further assistance, please let me know. Sincerely, Kimberly Vandenberg ~ Executive Assistant

March 23, 2022

We purchased a vehicle from Nissan Gastonia months ago and were told that we could trade “that” vehicle in within 6 months(needed a larger vehicle to travel with grandchildren). We tried 2x to get the ve More

by Jelston03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith and his manager
Apr 05, 2022 -

Gastonia Nissan responded

I apologize for the delayed response to your review! I had passed your information along to our General Sales Manager and he reached out. I understand you've spoken in the interim and while the outcome may not have worked out this time, we hope you were satisfied with his handling of things. We hate to get negative reviews but we will use this as a teaching opportunity for the future and we appreciate you bringing it to our attention. If I can be of further assistance, please let me know. Sincerely, Kimberly Vandenberg ~ Executive Assistant

August 05, 2021

Today Tyler took care of our Pathfinder and I really appreciate his awesome attention to our vehicle! Thanks Tyler you are a true asset to Nissan! More

by dfreema3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
March 18, 2021

I recently referred my nephew to and took him myself to Gastonia Nissian to buy his first car.. since I purchased my new 2019 Rouge there... And 2 other family members who had referred me had been buying c More

by Kristy Brown
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can give discription dont recall all the names
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