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Gary Yeomans Ford Frankfort

Frankfort, KY

4.1
197 Reviews
Welcome to Gary Yeomans Ford Frankfort, We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We look forward to serving you!
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1070 Versailles Rd

Frankfort, KY

40601

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Showing 197 reviews

October 21, 2022

Original price on Cars. com was 4k below actual price. Dealer blamed cars.com. another snake oil dealership. More

by llunytune
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know his name.
Oct 24, 2022 -

Gary Yeomans Ford Frankfort responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (502) 358-9863 to share more details about your visit so we can make things right.

Oct 24, 2022 -

llunytune responded

Nothing to make right. Salesman blamed cars.com. Like they set the price. It was a typical used car salesman gimmick. Set it low to draw people. Then raise price. Then settle on slightly lower new price. No thank you. Won't deal with thieves.

July 31, 2022

Always delivering outstanding service! I have been a customer for over a decade now and they have provided consistently high quality service to the cars I have owned. More

by demetrio.zourarakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael.
Aug 02, 2022 -

Gary Yeomans Ford Frankfort responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Frankfort Lincoln and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Aug 02, 2022 -

Gary Yeomans Ford Frankfort responded

Hi, it really means a lot to us that you took the time to write such a positive review about Frankfort Ford so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 16, 2022

I worked with Bill Lane i purchased a ford F-150. Im very happy with the deal i gotIII and the salesman did a great job selling the truck to me. i was impressed with his knowledge of ford F-150s i More

by tayloejame
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Gary Yeomans Ford Frankfort responded

Hi, we are pleased to hear of your experience with us here at Frankfort Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! Thanks again for the recommendation, and have an amazing day!

April 17, 2018

Making Things RIGHT!!!!! They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle. More

by Jay Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
April 07, 2018

Repair and Service Work Dropped my 06 F150 off for a miss and service. They found some other small issues that I didn't know about that could of cost a lot more if left alone More

by J Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
March 22, 2018

Excellent service Dropped my truck off on my way to work without a scheduled appointment. The service team took care of me immediately and was done within 30 minutes o More

by JBS1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Williams
March 13, 2018

Oil Change Went to pickup my van on my way to work Thursday morning and dropped off my pickup truck for an oil change. The truck was scheduled for an oil change More

by george.cookjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Williams
March 08, 2018

Major Maintenace I was having major problems with acceleration issues so I took to dealership and they corrected the problem and did other needed maintenance. The d More

by Robin3138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
February 25, 2018

Easy in, easy out Because I was unexpectedly not working, I called at the last minute to get an appointment for routine maintenance check. Got an appointment within 2 h More

by Marybeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
February 16, 2018

New vehicle purchase Best price in the area by far. Excellent experience - courteous, professional, low-stress. "Service after the sale" was a huge selling point. Looki More

by T&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Bobby, Will